Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Thomas Calendo

GILBERT

Summary

I’ve spent my whole life troubleshooting technology for friends and family. I built my own computer at a young age and fell in love with the world of technology and troubleshooting. Every job I’ve had up to this point has been communicating with customers, satisfying their needs, and ensuring they leave with a smile. I learned valuable customer service skills while employed as a shift lead for Dutch Bros Coffee for several years and am eager to learn more, accept challenges, and begin enhancing my skillset in the IT industry. I am currently enrolled at Western Governor's University and am gaining knowledge of the IT field more and more every day. I am planning to earn many IT certifications and have just received my CompTIA A+.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Barista

Dutch Bros
06.2020 - Current
  • Maintained and led a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Education

Bachelor of Science - Cyber Security And Information Assurance

Western Governors University
Salt Lake City, UT
07-2027

Skills

  • CompTIA A
  • Computer Troubleshooting
  • Technical Support
  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Leadership
  • Adaptive and creative

Certification

  • CompTIA A+
  • Basic Wildland Firefighter S130/190, L-180

Timeline

Barista

Dutch Bros
06.2020 - Current

Bachelor of Science - Cyber Security And Information Assurance

Western Governors University

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Thomas Calendo