Thomas Gottschall
Flagstaff
Summary
Dynamic Area Sales Manager with over 20 years of experience in strategic planning and business development. Known for effective communication and customer relationship management, successfully increasing client retention and market presence through tailored sales presentations.
Overview
1
1
Certification
32
32
years of professional experience
Work History
Area Sales Manager
Shamrock Foods
Flagstaff
05.2017 - 08.2023
- Formulated sales strategies that increased market share in designated territory.
- Cultivated relationships with key clients, boosting customer satisfaction and retention.
- Delivered customized sales presentations that emphasized product benefits aligned with client needs.
- Tracked competitor activities and adjusted strategies to maintain competitive advantage.
- Resolved customer complaints in a timely manner while ensuring high levels of customer satisfaction.
Area Sales Manager
USFoods
Flagstaff
01.2000 - 05.2017
- Established partnerships with local businesses to enhance distribution channels and visibility.
- Developed and implemented strategic sales plans to accommodate corporate goals.
- Maintained relationships with existing clients to ensure their satisfaction with products and services offered.
- Penetrated new markets by investigating competitor products, services, and trends.
- Established strong working relationships with vendors and suppliers for obtaining quality products at competitive prices.
- Identified new business opportunities within the region through networking activities.
Executive Chef
Doubletree By Hilton
Flagstaff
08.1994 - 09.1999
- Developed innovative menus reflecting seasonal ingredients and local cuisine trends.
- Trained and mentored culinary staff to enhance skills and maintain high standards.
- Established food safety protocols, ensuring compliance with health regulations and standards.
- Managed kitchen operations, ensuring efficient food preparation and service delivery.
- Maintained inventory control, ordering supplies to meet kitchen demands effectively.
- Collaborated with event planners to create tailored dining experiences for guests.
Executive Sous Chef
Northern Arizona University HRM Culinary
Flagstaff
01.1992 - 11.1994
- Managed daily kitchen operations to ensure efficient workflow and timely service delivery.
- Assisted Executive Chef in creating new recipes while maintaining traditional favorites.
- Ordered food supplies, maintained inventory, and managed budgeting of resources.
- Maintained accurate records of invoices related to food purchases for accounting purposes.
- Coordinated inventory management to maintain optimal stock levels and reduce waste.
Education
Bachelor of Science - Hotel, Resort And Restaurant Management
Northern Arizona University
Flagstaff, AZ12-1994
Skills
- Sales strategy
- Market analysis
- Business development
- Sales presentations
- Customer relationship management
- Client retention
- Strategic planning
- Customer feedback management
- Effective communication
- Team collaboration
Languages
Spanish
Professional
Certification
- Certified Angus Beef Training in Lincoln, Nebraska
- Markon Produce Training in Salinas, California
Accomplishments
- Presidents Cup Award Winner 2004 & 2008, USFoods
- Emerald Cup Award Winner 2019, Shamrock Foods
- Full Ride Athletic Scholarship, Northern Arizona University, 1989-1994
Timeline
Area Sales Manager
Shamrock Foods
05.2017 - 08.2023
Area Sales Manager
USFoods
01.2000 - 05.2017
Executive Chef
Doubletree By Hilton
08.1994 - 09.1999
Executive Sous Chef
Northern Arizona University HRM Culinary
01.1992 - 11.1994
Bachelor of Science - Hotel, Resort And Restaurant Management
Northern Arizona University