Thomas (TJ) Scott

Provided a service at customer's homes and, occasionally, businesses that included: cleaning air ducts, dryer lines, dryers, registers, and ac units. Assumed responsibility of up to 3 crew members. Performed all customer interaction and primary roles during the service(s).

• Trained new team members by relaying information on company procedures and safety requirements.
• Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
• Served as a role model for the team by demonstrating commitment to excellence and professionalism, to exceed the customer's expectations.
• Worked different positions to provide optimal coverage and meet production goals.

• Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
• Reviews orders prior to pick up for accuracy and purchase-by dates.
• Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
• Worked productively with customers to meet order requirements and service expectations.

• Kept work areas clean, organized and safe to promote efficiency and team safety.
• Learned all required tasks quickly to maximize performance.
• Contributed to team success by completing jobs quickly and accurately.
• Developed strong cooperative relationships with coworkers and managers.