Tia Scheel
Maricopa
Summary
Driven, high-performance professional with excellent analytical, communication, and problem-solving skills. Proficient In leading teams, developing strategies, and exceeding deadlines. Dedicated to achieving client satisfaction and surpassing company expectations. Strong rapport with management and team members based on knowledge, professionalism and Integrity.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Justice Coordinator
Scottsdale Recovery Center
05.2024 - Current
- Worked collaboratively colleagues develop strategies increase judicial system''s effectiveness responsiveness evolving societal needs.
- Participated in regular case reviews with team members and supervisors, discussing potential barriers to success and strategies for overcoming them.
- Delivered evidence-based programming designed to address specific risk factors associated with unhealthy behavior, promoting positive change in participants.
- Ensured compliance with state and federal regulations by staying up-to-date on relevant laws and policies governing the juvenile justice system.
- Facilitated successful reintegration into the community by connecting individuals with appropriate resources and support services.
- Reduced recidivism rates through providing comprehensive case management services to individuals in the justice system.
- Contributed to staff trainings on best practices within the field of juvenile justice, ensuring a consistent approach amongst team members when working with those justice involved.
Clinic Manager
Community Medical Services
10.2022 - 05.2024
- Hire, train and guide patient services team and Supervisors
- Determine staffing standards for clinics based on patient care needs, workflow and other clinical needs
- Identify, de-escalate, and solve patient concerns as they arise
- Work with Quality and Compliance to ensure compliance with state and federal requirements for clinic staff
- Ensure appropriate coordination of care for patients, including managing patient flow on site
- Establish Key Performance Indicators regarding customer service standards and model expected behaviors that demonstrate service excellence with a focus on patient care
- Manage outside agency expectations and assist in plan of corrections or audits (CARF, OBHL, RHBA, state, DEA, fire and alarm)
- Work alongside assigned Clinical Coordinator to assist in grievances, appeals, and complaints from clients and oversight agencies of assigned clinics
Assistant Program Director
Cedars Youth Services
07.2019 - 09.2022
- Supervises employees by planning and monitoring work calendar and project budgets, working on projects with cross-functional teams, arranging program activities based on the required deadline
- Assists the Program Director In duties such as taking messages, reaching out to professional parties such as lawyers, probation officers, judges and or other agencies In regard to youth in care and case management
- Assists In recruiting, Interviewing and hiring of staff
- Responsible for youth case management while In care
Education
Bachelor of Science - Criminal Justice
Wayne State College
Wayne, NE05.2017
High School Diploma -
Lincoln Southwest High School
Lincoln, NE05.2013
Skills
- Time Management
- Power Point
- Microsoft Word
- Excel
- Case Management
- Program Development
- Strategic Planning
- Crisis intervention
- Crisis management
- Leadership
- Conflict management
- Data analysis skills
- Project management
- Customer relationship management
- SharePoint
- Data collection
- Customer service
- Documentation review
- Quality assurance
- Sourcing
- Adobe Acrobat
- Windows
- Analysis skills
- Communication skills
Certification
- First Aid Certification
- CPR Certification
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Justice Coordinator
Scottsdale Recovery Center
05.2024 - Current
Clinic Manager
Community Medical Services
10.2022 - 05.2024
Assistant Program Director
Cedars Youth Services
07.2019 - 09.2022
High School Diploma -
Lincoln Southwest High School
Bachelor of Science - Criminal Justice
Wayne State College
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