Summary
Overview
Work History
Education
Skills
Timeline
Awarded CSR of the year 2024
Generic

Tiana Huskon

Peoria

Summary

Dynamic customer service professional with a proven track record at Green Mango Pest Control, excelling in complaint resolution and active listening. Adept at coordinating with teams to enhance customer satisfaction and streamline order processing. Recognized for adaptability and delivering exceptional service, ensuring timely solutions to meet client needs.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

Green Mango Pest Control
04.2024 - 06.2025
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Responded to customer requests for products, services, and company information.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
  • Resolved customer complaints promptly and efficiently.
  • Coordinated with internal teams to ensure timely and successful delivery of solutions according to client needs.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Updated system with order specifics and customer details, preferences, and billing information.

Cashier

Family Dollar
02.2024 - 03.2024
  • Worked flexible schedule and extra shifts to meet business needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Issued receipts, refunds, credits or change due to customers.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.

Cashier

Del Taco
05.2021 - 04.2022
  • Collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Worked closely with front-end staff to assist customers.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Processed sales transactions to prevent long customer wait times.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Discounted purchases by scanning and redeeming coupons.

Education

GED -

GED Testing Service
Phoenix, AZ

Skills

  • Complaint resolution
  • Scheduling
  • Account updating
  • Filing
  • Call center operations
  • Route management
  • Emotional awareness
  • Team collaboration
  • Active listening
  • Credit and cash transactions
  • Scheduling
  • Multitasking and organization
  • Adaptability and flexibility
  • Order processing
  • Data entry

Timeline

Customer Service Representative

Green Mango Pest Control
04.2024 - 06.2025

Cashier

Family Dollar
02.2024 - 03.2024

Cashier

Del Taco
05.2021 - 04.2022

GED -

GED Testing Service

Awarded CSR of the year 2024

In my last job working under Green Mango Pest Control, I had received a CSR of the year award for 2024. It was awarded to me as they said I was the most upstanding member out of a team of 7. I was quick to jump into problems and solve them in a timely manner, as well as solve them with a calm demeanor. I was always ready to learn new ways to enhance my ability to help customers and my coworkers. My intuition and eagerness to learn had helped me stand out from the rest. 

Similar Profiles

CREATE PROFILE
Tiana Huskon