Overview
Work History
Education
Skills
Timeline
Generic

Tierra Copeland

Gilbert

Overview

10
10
years of professional experience

Work History

Financial Aid Advisor

Ultimate Staffing Agency
12.2023 - 09.2024
  • Ensured compliance with state, federal, and institutional regulations governing the distribution of financial aid by maintaining up-to-date knowledge of all relevant policies and procedures.
  • Designed financial aid reward packages, aligning contents with individuals' monetary and logistical needs.
  • Coordinated efforts with admissions office to ensure seamless integration of financial aid information into recruitment materials and events.
  • Evaluated student appeals for additional funding or adjustments to existing awards based on extenuating circumstances or special needs.
  • Maintained accurate records of all financial transactions related to student accounts, ensuring timely reconciliation during audits or reviews.
  • Provided financial aid counseling to enrolled and prospective students.
  • Enhanced student satisfaction with the financial aid process by providing personalized counseling and support.
  • Managed the disbursement of student loans, grants, and scholarships, ensuring timely payment of tuition and fees.
  • Educated students on various federal, state, and institutional grant programs, helping them make informed choices about financing their education.
  • Provided exceptional customer service to students, parents, faculty, and staff seeking assistance with financial aid matters.

CNA/BHT

Nursieo
01.2018 - 09.2024
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.

Certified Nurse Assistant

Banner Health
01.2015 - 01.2018
  • Assisted patients during meal times, ensuring they received proper nutrition according to specific dietary requirements.
  • Maintained accurate records of vital signs, fluid intake, and output for effective patient monitoring.
  • Enhanced patient care by providing daily assistance with bathing, dressing, and grooming.
  • Improved patient comfort by repositioning and transferring them on a regular basis.
  • Demonstrated proficient use of medical equipment such as blood pressure monitors and oxygen concentrators for efficient patient care delivery.
  • Strengthened continuity of care by meticulously updating electronic health records in accordance with HIPAA regulations.
  • Collaborated with nursing staff to promptly address any concerns or emergencies, prioritizing patient safety and well-being at all times.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.

Education

Certified Nursing Assistant -

Arizona Medical Training Institute
Mesa, AZ
12.2015

High School Diploma -

Williams Field High School
Higley, AZ
05.2014

Skills

  • Excellent communication and interpersonal skills
  • Skilled in taking and recording vital signs, including blood pressure and temperature
  • Proficient in assisting with daily activities, such as bathing, dressing, and feeding
  • Certified Nurse Assistant with 3 years of experience caring for patients in acute hospital settings
  • Apply Electrodes and Monitor Heart Rhythms
  • Collect Patient Samples (Stool, Sputum, Urine)
  • Utilization of Sterile Technique
  • Utilization of Universal Precautions
  • Apply and manage patient restraint
  • Wound Care
  • Catheter Placement (Foley & Straight)
  • Point of Care Blood Glucose Monitoring
  • Bladder scanning
  • JP draining
  • Providing direct care to clients in a one-on-one or group therapy setting
  • Collecting and recording data on patient behavior
  • Collaborating, communicating and assisting with the training of clients, parents and staff
  • Intake and Discharge Processes
  • Provide crisis intervention as needed
  • Implement skill acquisition and behavior reduction treatments as directed by the supervisor
  • Provide a safe and supportive environment for patients and their family
  • Carry out clinical assessments and other administrative duties
  • Attends meetings with patients and provide support as needed
  • Teamwork
  • Time Management
  • Problem Solving
  • Critical Thinking
  • Attention to Detail
  • Typing
  • Communication
  • Record Keeping
  • Customer Service
  • Leadership
  • Data Entry
  • Payment plans
  • Verification processes
  • Eligibility guidelines
  • Administrative abilities
  • Microsoft Office
  • Tuition assistance
  • Application Analysis
  • Documentation
  • Student Support
  • Loan Processing
  • Financial Planning
  • Student Counseling
  • Teamwork and Collaboration
  • Problem-Solving
  • Multitasking
  • Excellent Communication

Timeline

Financial Aid Advisor

Ultimate Staffing Agency
12.2023 - 09.2024

CNA/BHT

Nursieo
01.2018 - 09.2024

Certified Nurse Assistant

Banner Health
01.2015 - 01.2018

Certified Nursing Assistant -

Arizona Medical Training Institute

High School Diploma -

Williams Field High School

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Tierra Copeland