Summary
Overview
Work History
Education
Skills
Timeline
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Tiffany McMann

Lake Havasu City

Summary

Committed and motivated team player with exceptional administrative and customer service skills. Known for strong work ethic, professional demeanor, and great initiative in any role. Possesses a detail-oriented approach, strong technical skills and the ability to quickly grasp new concepts. Demonstrates a proven track record of delivering high-quality results and exceeding expectations in a fast-paced environment.

Overview

14
14
years of professional experience

Work History

Uber Eats & Door Dash Delivery Driver

Uber/Door Dash
01.2024 - Current
  • Maintains a professional and friendly demeanor, effectively communicating with customers.
  • Consistently achieving high ratings and positive reviews, reflecting exceptional service quality and customer satisfaction.
  • Read maps, follow oral, and written instructions and use GPS technology to make deliveries.
  • Safely complete on-time deliveries with no traffic violations or incidents.

Front Desk Clerk (seasonal)

Morrison’s Rogue Wilderness Lodge
06.2024 - 09.2024
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Accurately handled cash and credit card transactions for lodging and lodge amenities; maintained drawer tills.
  • Took reservations over multi-line phone, in person, and via computer for guests and provided confirmation information.
  • Ensured a positive guest experience while maintaining excellent customer service standards.

General Contractor Lead

Grateful Beginnings Hemp Farm
10.2022 - 12.2023
  • Lead general labor duties including cultivating, harvesting and processing of CBD products
  • Kept site work safe and in line with budget and schedule.
  • Resolved conflicts between contractors, suppliers and subcontractors to eliminate workflow disruptions.

Administrative Support Specialist

Kyrene Elementary S.D.
10.2016 - 08.2022
  • Created purchase requisitions using bond funding for Capital Improvement and various funding for supplies, services, and repairs through numerous vendors.
  • Oversaw and organized approved purchase orders and their dollar amounts while maintaining accurate records and filing invoices.
  • Handled mail, packages, emails, document transmissions and other types of data with both manual and automated tracking strategies.
  • Reconcile and approve employees' work hours.
  • Accounted for 66 employees' time sheets and assigned technician coverage, as needed, for 26 sites.
  • Managed work order requests for 26 sites, and contacted vendors as needed for repairs and supplies.
  • Various filing and data recording for routine inspections, created PowerPoint presentations, Excel spreadsheets, and performed other clerical work as required.

Front Desk Clerk

Comfort Suites Phoenix Airport
09.2015 - 10.2016
  • Greeted customers upon entrance and handled all cash and credit transactions
  • Kept records of room availability and guests' accounts, manually and through use of computers
  • Assisted customers over the phone regarding hotel operations and promotions
  • Maintained the front desk and reception area in a neat and organized fashion

Airframe Maintenance Technician

United States Navy
04.2011 - 04.2015
  • Performed launches and recoveries of 5 - EA/18G aircraft.
  • Troubleshot equipment breakdowns and performed preventive maintenance on 5 - EA/18G aircraft and support equipment.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Patrolled areas and allowed restricted area access for authorized personnel
  • Honorably discharged due to end of enlistment

Education

B.S - Applied Management

Grand Canyon University
Phoenix, AZ
12.2020

Skills

  • Meticulous attention to detail
  • Microsoft Office proficiency
  • Results-oriented
  • Positive Work Ethic
  • Proficient Communication Skills
  • Deadline-oriented
  • Time management
  • High-Quality Customer Service
  • Analytical Problem-Solving
  • Organizational Proficiency

Timeline

Front Desk Clerk (seasonal)

Morrison’s Rogue Wilderness Lodge
06.2024 - 09.2024

Uber Eats & Door Dash Delivery Driver

Uber/Door Dash
01.2024 - Current

General Contractor Lead

Grateful Beginnings Hemp Farm
10.2022 - 12.2023

Administrative Support Specialist

Kyrene Elementary S.D.
10.2016 - 08.2022

Front Desk Clerk

Comfort Suites Phoenix Airport
09.2015 - 10.2016

Airframe Maintenance Technician

United States Navy
04.2011 - 04.2015

B.S - Applied Management

Grand Canyon University
Tiffany McMann