Tiffany Quezada
Holbrook
Summary
Dynamic and dedicated professional with extensive experience in customer service at Denny's, excelling in multitasking and conflict resolution. Proven ability to maintain high sanitation standards while ensuring compliance and enhancing guest experiences. Skilled in using POS systems and fostering teamwork to achieve operational efficiency.
Overview
2022
2022
years of professional experience
Work History
Cafeteria Worker
HUSD#3
- Cleaned and sanitized surfaces, tools, and equipment.
- Restocked condiments, beverages, and utensils per expected use levels.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Prepared ingredients and recipe components ahead of time.
- Managed cash register transactions accurately, ensuring all financial responsibilities were met with precision and consistency.
Server
Subway
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Denny's Restaurants Franchise Association
08.2021 - 02.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Detention Officer
N.C.S.O
03.2010 - 08.2010
- Responded swiftly to emergency situations with appropriate use of force when necessary to protect both inmates'' well-being and facility security.
- Responded promptly to emergency situations and provided medical aid.
- Processed inmates by taking photographs and fingerprints.
- Improved facility safety by performing thorough inspections of cells, common areas, and property for contraband or damage.
- Contributed to the efficient processing of new detainees by conducting intake procedures such as fingerprinting, photographing, and inventorying personal belongings.
- Managed daily operations, including supervising inmate work details, meal distribution, and recreational activities.
- Conducted physical searches of prisoners and premises in search of weapons and contraband.
- Maintained a safe environment for inmates and staff through effective communication and adherence to established protocols.
Sales Associate
Dollar General Market
10.2009 - 03.2010
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
Bachelor In Science Education - Education
University of Phoenix
Tempe, AZDiploma -
Holbrook High School
Holbrook, AZ05.2008
Skills
- Sanitation practice
- Problem-solving
- Compliance
- Verbal and written communication
- Proficient in software
- Customer service
- Time management
- Computer skills
- Conflict resolution
- Teamwork
- Problem-solving abilities
- Multitasking
Timeline
Server
Denny's Restaurants Franchise Association
08.2021 - 02.2022
Detention Officer
N.C.S.O
03.2010 - 08.2010
Sales Associate
Dollar General Market
10.2009 - 03.2010
Cafeteria Worker
HUSD#3
Server
Subway
Bachelor In Science Education - Education
University of Phoenix
Diploma -
Holbrook High School
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