Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Tiffany Serafin

Avondale

Summary

Dynamic and results-driven professional with extensive management experience at Pizza Hut, excelling in team motivation and customer service. Proven track record in enhancing guest satisfaction and training employees to achieve high-quality service delivery. Skilled in maintaining a safe and organized environment while resolving disputeseffectively. I also have my servsafe

Overview

3
3
years of professional experience
1
1
Certification

Work History

Shift Lead

Subway
10.2024 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Manager

Pizza Hut
10.2022 - 06.2024
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Education

High School Diploma -

Hope High School
Phoenix, AZ
05.2017

Skills

  • Customer service focus
  • Employee training
  • Guest service
  • Team motivation
  • Manager experience
  • Slicer experience

Certification

Servsafe

Timeline

Shift Lead

Subway
10.2024 - Current

Manager

Pizza Hut
10.2022 - 06.2024

High School Diploma -

Hope High School

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Tiffany Serafin