Summary
Overview
Work History
Education
Skills
Timeline
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Tiffany Spychala

Scottsdale

Summary

Dynamic and engaging, with a proven track record at Little Snitch for elevating customer experiences and fostering loyalty through exceptional service and an outgoing personality. Excelled in fast-paced environments, skillfully multitasking to increase repeat clientele. Mentored teams, emphasizing clear communication and a team player attitude, significantly enhancing operational efficiency.

Overview

3
3
years of professional experience

Work History

Bartender

Little Snitch
03.2024 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
  • Kept bar stocked with liquors, juices and garnishes for drinks.

Barista Shift Lead

Dutch Bros
01.2023 - 02.2024
  • Developed strong relationships with regular customers, fostering loyalty through personalized attention and product recommendations.
  • Mentored new hires, sharing knowledge and expertise to ensure their success as baristas.
  • Served customers quickly and efficiently and created strategies to prevent delays.
  • Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
  • Generated friendly atmosphere by encouraging employees to greet and speak to customers.

Barista

Lucis at the Grove
05.2022 - 01.2023
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Fostered loyal customer base by remembering regulars' orders and preferences, making them feel valued.
  • Used POS system to accurately enter orders and process payments.

Education

Emergency Medicine

Maricopa Community Colleges, Mesa Community College
Mesa, AZ
10.2023

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Clear and effective communication
  • Outgoing personality

Timeline

Bartender

Little Snitch
03.2024 - Current

Barista Shift Lead

Dutch Bros
01.2023 - 02.2024

Barista

Lucis at the Grove
05.2022 - 01.2023

Emergency Medicine

Maricopa Community Colleges, Mesa Community College

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Tiffany Spychala