Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tiffany Williams

Florence

Summary

Dynamic operations professional with proven expertise in administrative and operations management, honed at Waves of ABA and Swan Therapy Group. Excelled in staff supervision and scheduling coordination, enhancing client onboarding and employee productivity. Skilled in conflict mediation, achieving seamless team integration and operational efficiency. Demonstrated ability to motivate staff and manage resources effectively, ensuring compliance and high-quality service delivery.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Operations Coordinator

Waves of ABA
11.2024 - Current

-Manage the onboarding process for new clients, ensuring that all necessary intake documents are collected by parents

-Manage the onboarding process for new hires, ensuring that all necessary onboarding documents are collected from candidates

-Organize and store all intake and onboarding information for clients and employees in the appropriate folders

-Send ROI and any information ad other documentation to the respective school teams

-Update all the employee schedules within the ABA platform (ReThink) to ensure all sessions are adequately covered

-Responsible for creating employee profiles

-Creating clear and timely communication with parents, clients, and school teams

Clinical Supervisor/RBT Supervisor

Swan Therapy Group
06.2023 - 11.2024


  • Provide supervision at least twice a month, face to face and/or telehealth
  • Perform assessments that include preference assessments, functional assessments and individualized assessments
  • Assisted in the development of operationally defined targeted behaviors, goals, and plans as identified in the Individualized Family Service Plan (IFSP), Individualized Education Plan (IEP), and Individualized Program Plan (IPP), with Clinical Supervisors, Board Certified Behavior Analysts and any other direct care staff as needed.
  • Provide 1:1 in home, ABA focused and individualized treatment to meet the needs of clients with a wide variety of disabilities, skill level, and behavioral challenges
  • Maintained a caseload of 2-4 adults in a home setting.
  • Maintain ongoing supervision requirements, 5% of hours must be supervised by BCBA

DTA Manager

Legend DDD
10.2023 - 03.2024


  • Complete a monthly Census Report
  • Planning weekly outings
  • Implementing daily activities for Music, Art and Exercise therapy
  • Attend Annual PCSP meetings
  • Ensure all documentation is completed according to state guidelines
  • Responsible for supervising staff, establishing guidelines and goals, setting schedules

Education

Medical Billing - Medical Technology

Missouri College
St Louis, MO
05.2012

Normandy High School
St. Louis, Mo
05.1999

Skills

  • Scheduling management
  • Administrative management
  • Conflict mediation
  • Operations management
  • Scheduling coordination
  • Staff supervision
  • Human resources
  • Incident reporting
  • Employee motivation
  • Scheduling

Certification

  • Completed 40+ hours of online and hands-on training approved by the BACB to obtain my credential as a Registered
    Behavior Technician.
  • Trained new hires on different methodologies, strategies, and approaches to behaviors found to benefit children with Autism Spectrum Disorders.
  • RBT Certification
  • Certified in Adult, Infant CPR, First Aid, and AED
  • Crisis Prevention Training
  • Title 9 Training
  • HIPPA Compliance Training
  • Medication Certification

Timeline

Operations Coordinator

Waves of ABA
11.2024 - Current

DTA Manager

Legend DDD
10.2023 - 03.2024

Clinical Supervisor/RBT Supervisor

Swan Therapy Group
06.2023 - 11.2024

Medical Billing - Medical Technology

Missouri College

Normandy High School
Tiffany Williams