Tiffany V. Diaz
Tucson
Summary
Goal oriented individual seeking a Clerical position to use strengths involving word processing, developing spreadsheets and communicating with supervisors and subordinates. Driven to help individuals and organizations excel. Proficiently skilled in prioritizing and completing individual tasks using self-knowledge and available resources.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Paralegal
G Stoltz Law
09.2022 - Current
- Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
- Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
- Assisted counsel in preparing answers, providing documentation, and information for discovery request.
- Edited and proofread legal documents to verify accuracy.
- Contributed to firm-client relationship building through professional interactions with clients during meetings or phone calls, conveying empathy while maintaining confidentiality.
- Communicated with clients, opposing counsel and court personnel to keep all parties informed on case updates.
- Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
- Prepared legal briefs, motions, and pleadings.
- Boosted office productivity by maintaining an accurate calendar of appointments, deadlines, and court appearances.
- Helped attorneys prepare for trial by organizing exhibits and calling on witnesses to testify at hearings.
- Facilitated timely and accurate billing by recording billable hours, expenses, and other relevant information in the firm''s billing system.
- Assisted attorneys with trial preparation through thorough research and analysis of relevant laws and regulations.
- Interviewed clients to obtain information relevant to cases.
- Conducted background investigations on defendant.
Legal Assistant
Grabb & Durando
11.2019 - 07.2022
- Worked alongside attorneys, administrative assistants and fellow legal assistants on complex cases and legal processes.
- Managed accounts and client records of clients, observing confidential information.
- Requested client medical records and bills.
- Scheduled appointments, court appearances and depositions for busy law firm.
- Interviewed and prepared intake sheets for clients in Spanish and English.
- Completed electronic filings, initiated billing statements and managed firm administrative matters.
- Screened phone calls to effectively.
- Conducted detailed client intakes and entered information into company database.
- Submitted demands to auto insurance.
- Handled mail and faxes for office.
- Handle office supply's and placing office supply orders.
MOVE COORDINATOR
Horizon Moving & Logistics
04.2016 - 02.2018
- Clerical duties Entering move dates and job details into Mover suite Receiving and responding to customer requests via letter, email, telephone and in- person approaches.
- Set up appointments for new moves, or surveys for the military Input all documents into the records management system.
- Organizing incoming and outgoing file movements in an efficient and accurate manner.
- Performing general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff, greeting the public, typing, filing, sorting and handling incoming and outgoing mail.
ASSISTANT MANAGER
Burger King
01.2014 - 05.2016
- Set up the store for opening and made sure everything is ready for the rest of the day Encouraged the sales staff to cross-sell complementary products and services to customers.
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
- Priced merchandise, stocked shelves and took inventory of supplies.
- Completed all cleaning, stocking and organizing tasks in assigned sales area.
- Communicated clear expectations and goals to each team member.
- Assigned work to team members based on company needs, personal strengths and job knowledge.
- Completed all daily tasks and special assignments with an efficient and quality-driven approach.
- Greeted customers in a timely fashion while quickly determining their needs.
- Engaged with customers in a sincere and friendly manner.
- Alerted customers to upcoming sales events and promotions.
- Answered customer telephone calls promptly and in an appropriate manner.
- Responded to customer questions and requests in a prompt and efficient manner.
- Built relationships with customers to increase likelihood of repeat business.
- Immediately addressed problems with customers to promote quick and successful resolution.
Education
Diploma -
Rincon High School
Tucson, AZ2012
Skills
- Conflict Resolution
- Legal Terminology
- Database Searching
- Summary Writing
- Calendar Management
- Microsoft Office
- Filing System Organization
- Task Prioritization
- Appointment Scheduling
- Effective Multitasking
- Case Management
- Customer Service
- High Volume Phone Inquiries
- Mail Routing and Distribution
Languages
Spanish
Native or Bilingual
Certification
- CNP - Certified Notary Public
Timeline
Paralegal
G Stoltz Law
09.2022 - Current
Legal Assistant
Grabb & Durando
11.2019 - 07.2022
MOVE COORDINATOR
Horizon Moving & Logistics
04.2016 - 02.2018
ASSISTANT MANAGER
Burger King
01.2014 - 05.2016
Diploma -
Rincon High School
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