Summary
Overview
Work History
Education
Skills
Certification
Timeline
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TIMOTHY NEUMAN

Phoenix

Summary

Highly motivated and innovative professional with a proven track record of delivering high-quality service. Extensive experience in managing, marketing, sales and special event planning specializing in customer relations, service, and development. Thrives in collaborative group environments, excelling in team building and cultivating strong relationships.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Food & Beverage (F&B) Manager

Troon Golf
05.2019 - 03.2025
  • Assisted in day-to-day operations at Papago Golf Course (May 2019-Oct. 2021) and managing all aspects of the Aguila Golf Course F&B operations (Oct. 2021-Mar. 2025)
  • Oversaw the hiring process for new employees, selecting top talent to join the team.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Daily cash/credit reconciliations & deposits
  • Enhanced dining experience through seasonal menus, reflecting current culinary trends and customer preferences.
  • Implemented cost-saving measures in purchasing, resulting in significant budgetary improvements.
  • Monthly Profit & Loss Analysis & Reporting
  • Oversaw selection, ordering and inventory controls of food, wine, beer and alcohol program.
  • Managed inventory effectively, reducing waste and optimizing stock levels.
  • Organized successful special events that contributed to increased sales figures.
  • Developed and maintained relationships with suppliers and vendors leading to special volume pricing discounts.

General Manager

Mother Bunch Brewing
09.2018 - 05.2019
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Daily cash reconciliation & deposits
  • Maintaining and updating POS System.
  • Streamlined inventory management processes, minimizing waste and ensuring optimal stock levels for uninterrupted operations.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Scheduling, staffing and executing large group events

Marketing & Merchandising, Event Planning/Support

Four Peaks Brewing Company
01.2008 - 08.2017
  • Led all aspects of marketing, merchandising, events and daily customer service operations including website management, customer comments, email, social media and pub promotions
  • Drove publicity for product releases and special events; supervised 15+ employees for festivals, managed profits & financials, including event review and documentation
  • Collaborated with owners & management to increase sales, brand awareness, and customer base development
  • Directed all aspects of various high profile events and festivals
  • Created unique content for three website iterations and online newsletter lead writer and editor for 8 years
  • Raised brand awareness via event cross-promotions with local companies
  • Established tour program; led gift card promos, event marketing, and beer dinners throughout the year
  • Generated 12% yearly sales growth by creating and maintaining online store; managed retail and point-of-sale merchandise programs.
  • Skilled at working independently and collaboratively in a team environment.

Education

Associate of Arts Degree -

ST. CLOUD STATE UNIVERSITY
St. Cloud, MN

Skills

  • Food & Beverage Operations
  • Team Leadership
  • Client Support
  • Customer Service
  • Relationship Building
  • Sales Expertise
  • Event Management
  • Brand Development
  • Bartending
  • Financial Analysis
  • Digital Marketing
  • Workforce Development
  • Inventory Management
  • Training and Onboarding

Certification

  • TITLE IV (TIPS) LIQUOR LAW CERTIFICATION
  • SERVSAFE MANAGER CERTIFICATION
  • CICERONE CERTIFIED BEER SERVER

Timeline

Food & Beverage (F&B) Manager

Troon Golf
05.2019 - 03.2025

General Manager

Mother Bunch Brewing
09.2018 - 05.2019

Marketing & Merchandising, Event Planning/Support

Four Peaks Brewing Company
01.2008 - 08.2017

Associate of Arts Degree -

ST. CLOUD STATE UNIVERSITY

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TIMOTHY NEUMAN