TIMOTHY S CADENA
Yuma
Summary
Experienced with diagnosing and repairing wide range of mechanical issues. Utilizes advanced diagnostic tools and techniques to ensure optimal vehicle performance. Track record of maintaining high standards of safety and efficiency in all repair and maintenance tasks.
Management professional with track record of effective team leadership and operational oversight. Consistently achieves goals through collaborative efforts and adaptability to changing demands. Skilled in conflict resolution, process improvement, and fostering positive work environment.
Overview
10
10
years of professional experience
Work History
DOT Mechanic
Foothill Packing
Salinas, CA
11.2024 - Current
- Diagnosed and repaired mechanical issues on various packing equipment.
- Conducted preventative maintenance to ensure optimal equipment performance.
- Collaborated with team to implement safety protocols and reduce downtime.
- Trained junior mechanics on best practices and troubleshooting techniques.
Assistant Manager
Big Brand Tire & Service
Yuma, AZ
02.2024 - 11.2024
- Directed daily operations to enhance service efficiency and customer satisfaction.
- Trained and mentored staff to improve performance and operational knowledge.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Developed training programs that improved employee skills and service quality.
- Collaborated with management to execute strategic initiatives for business growth.
- Analyzed customer feedback to identify service improvement areas and drive enhancements.
- Coordinated team schedules to maximize productivity and meet service demands.
Service Writer
FTS Automotive
Yuma, Az
04.2021 - 02.2024
- Managed customer service inquiries, providing accurate information on services and repairs.
- Coordinated with technicians to ensure timely completion of service requests.
- Oversaw inventory management for parts and supplies, ensuring availability for service needs.
- Conducted follow-up communications with customers to ensure satisfaction post-service completion.
- Increased repeat business with exceptional customer service skills and follow-up calls to ensure satisfaction.
- Reduced wait times for customers by effectively managing appointment schedules and coordinating with technicians.
- Addressed customer concerns promptly and professionally, fostering trust and loyalty among clientele.
- Logged work orders and change orders into [Software] database to track job status.
Mechanic
FTS Automotive
Yuma, Az
04.2021 - 02.2024
- Diagnosed and repaired mechanical issues on various vehicle makes and models.
- Conducted routine maintenance services including oil changes, brake inspections, and tire rotations.
- Utilized diagnostic tools to identify electrical system malfunctions efficiently.
- Collaborated with service advisors to assess customer needs and provide tailored solutions for vehicle issues.
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Disassembled defective parts to make proper repairs.
Apprentice Tech
Bill Alexander Ford
Yuma, Az
08.2020 - 04.2021
- Conducted routine maintenance and repairs on various vehicle models to ensure optimal performance.
- Assisted senior technicians in diagnosing vehicle issues using advanced diagnostic tools and software.
- Developed technical documentation for standard operating procedures to support training initiatives.
- Streamlined repair processes by maintaining detailed records of completed tasks and sharing insights during team meetings.
- Stayed current on industry trends through continuous research of new technologies, products, and best practices for technician roles.
- Contributed to a positive workplace culture by actively participating in teambuilding activities and offering constructive feedback during performance reviews.
Technician
Yuma Honda
Yuma
03.2016 - 02.2020
- Diagnosed and repaired mechanical issues in vehicles, ensuring optimal performance and safety standards.
- Performed routine maintenance on diverse vehicle models, enhancing reliability and customer satisfaction.
- Conducted quality control inspections post-repair to ensure adherence to manufacturer specifications and safety regulations.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
Education
High school or equivalent - General
Rueben Salazar High School
Pico Rivera, CaSkills
- Technician - 10 years
- Customer Service - 10 years
- Team leadership
- Verbal and written communication
- Maintenance and repairs
- Troubleshooting skills
- Automotive diagnostics
- Schedule coordination
- Cost estimates
- Invoice verification
- Strong organization
Timeline
DOT Mechanic
Foothill Packing
11.2024 - Current
Assistant Manager
Big Brand Tire & Service
02.2024 - 11.2024
Service Writer
FTS Automotive
04.2021 - 02.2024
Mechanic
FTS Automotive
04.2021 - 02.2024
Apprentice Tech
Bill Alexander Ford
08.2020 - 04.2021
Technician
Yuma Honda
03.2016 - 02.2020
High school or equivalent - General
Rueben Salazar High School