Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic
Tina Gutierrez-Pierce

Tina Gutierrez-Pierce

Wickenburg

Summary

Seeking to transition into new field after developing valuable skills in fast-paced, customer-centric environment. Proven ability to handle diverse customer needs and resolve issues with calm, professional demeanor. Looking to leverage these transferable skills to make positive impact in new career path.

Outgoing and reliable, with natural ability to communicate effectively and build rapport with customers. Knowledge of key customer service principles and adept at handling inquiries and resolving issues efficiently. Committed to creating positive customer experiences and contributing to team success.

Overview

2
2
years of professional experience

Work History

Connected Customer Associate

Floor & Decor
04.2025 - Current

I am adept at guiding customers through sales process and ensuring their satisfaction.

  • Assisted in maintaining store cleanliness, contributing to a pleasant shopping environment.
  • Resolved customer issues efficiently, resulting in positive feedback and increased loyalty.
  • Balancing workload efficiently by prioritizing tasks based on urgency or importance.
  • Worked with other customer support teams to develop consistent and equal high-quality levels of support.

Warehouse Worker

Rose Acre Farms
01.2024 - 04.2025

Package Handler, Driver, Order Picker, Processor, Inventory Specialist, Forklift Operator, Pallet Jack Operator, Shipping Specialist, Employee Trainer, and Material Handler.

  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Consistently lifted materials weighing as much as 15 pounds.

Restaurant Team Member

Coyotes Den Cafe
03.2023 - 12.2023

Server, Busser, Front Desk, Cleaner, Cook, POS.

  • Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Greeted guests pleasantly and answered menu questions.
  • Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.

Education

High School Diploma -

Wickenburg High School
1090 Vulture Mine Rd, Wickenburg, AZ 85390
05-2023

Skills

  • Fluent in 2 languages
  • Teamwork and collaboration
  • Staff education and training
  • Transaction processing
  • Translation and interpretation services
  • Customer service
  • Problem-solving skills
  • Time management
  • Attention to detail
  • Multitasking Abilities
  • Excellent communication
  • Organizational skills

Accomplishments

  • Achieved Customer Sales by completing fast-paced ordes with accuracy and efficiency.
  • Resolved product issue through consumer testing.
  • Achieved reliable employees by sharing my knowledge and skills for any task of difficulty.
  • Documented and resolved Inventory which led to less stockouts and missed sales.

Languages

Spanish
Professional Working

Timeline

Connected Customer Associate

Floor & Decor
04.2025 - Current

Warehouse Worker

Rose Acre Farms
01.2024 - 04.2025

Restaurant Team Member

Coyotes Den Cafe
03.2023 - 12.2023

High School Diploma -

Wickenburg High School
Tina Gutierrez-Pierce