Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Tobey John

Mesa

Summary

Dynamic and results-driven professional with extensive experience in customer service. Proven ability to enhance customer satisfaction through excellent communication and quick problem-solving skills. Adept at managing high-volume environments while ensuring food safety and maintaining a clean, welcoming atmosphere. AED/CPR certified and committed to team success.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Server

The Hub Bar and Grill
Gilbert
01.2024 - 06.2025
  • Provided excellent customer service for the high volume of customers, to ensure satisfaction.
  • Greeted customers with enthusiasm, answered questions, and recommended specials to increase profits.
  • Took orders from customers accurately and in a timely manner.
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
  • Maintaining effective communication skills with kitchen staff regarding customer allergies or special requests.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Operated POS terminals to input orders, split bills, and calculate totals.

Store Manager, Sales Associate, Barista

Mad Hatter Investments
Gilbert
08.2022 - 11.2023
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Conducted daily store operations, including opening and closing procedures and cash handling. While also maintaining a clean and welcoming environment.
  • Oversaw inventory management and stock replenishment processes. Including inventory tracking and physical inventory counts to minimize loss.
  • Ensured food safety by monitoring temperature control points, date marking, and rotating stock.
  • Balanced sales, reconciled cash, and made bank deposits to facilitate opening and closing duties.
  • Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.

Woodworking

Recondition Systems INC
Chandler
06.2022 - 08.2022
  • Set up, operate, and maintain woodworking machines, including saws, drills, and sanders, to cut, shape, and finish materials.
  • Assembled furniture such as tables, chairs, shelves, and desks using woodworking techniques.
  • Effectively secure and package multiple tabletops on top of each other on a wooden pallet.

Online Pickup Order Services and Stocker

Walmart
Mesa
03.2022 - 06.2022
  • Picked items accurately from store shelves to fulfill customer orders.
    Packed groceries meticulously to ensure safe transport.
    Delivered groceries to customers' vehicles at designated pick-up areas.
  • Stocked shelves with new merchandise and checked for outdated or damaged items.
  • Operated equipment such as pallet jacks and stock carts for efficient product movement.
  • Assisted customers in locating products to enhance their shopping experience.

Server, Dishwasher, Food Produce, Busser, and Hostess

Olive Garden
Farmington
03.2021 - 11.2021
  • Provided excellent customer service in a fast-paced dining environment.
  • Maintained cleanliness and organization of dining area throughout shifts.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Handled money transactions accurately while following company procedures for handling cash payments.

Cake Decorator, Cashier, and Guest Advocate

Baskin Robbins
Farmington
10.2019 - 03.2021
  • Assisted customers with planning their cake vision, including color, theme, and size.
  • Ensured adherence to food safety standards during preparation and decoration.
  • Memorized menu items, identifying allergens to streamline service to customers.
  • Monitored all inventory levels and alerted management when restocking was necessary.
  • Trained new staff on service protocols and food safety standards.
  • Cleaned tables, chairs, and dining areas after customer use.
  • Close the shop by cleaning workstations, restocking shelves with supplies, and emptying trash cans.

Education

Associate of Science - Sports Medicine

Maricopa Community Colleges, Chandler-Gilbert Community College
Chandler, AZ
06-2027

High School Diploma -

Kirtland Central High School
Kirtland, NM
05.2021

Skills

  • Artistic and Creative
  • Proper and Professional Communication
  • Food safety
  • Excellent customer service
  • Sales expertise
  • Multitasking and organization
  • Quick problem-solving skills
  • Interpersonal and adaptable
  • AED/CPR Certified

Affiliations

  • Strength Training
  • Endurance Training
  • Fishing

Certification

  • AED Certified (2025) & (2019)
  • CPR Certified (2025) & (2019)

Timeline

Server

The Hub Bar and Grill
01.2024 - 06.2025

Store Manager, Sales Associate, Barista

Mad Hatter Investments
08.2022 - 11.2023

Woodworking

Recondition Systems INC
06.2022 - 08.2022

Online Pickup Order Services and Stocker

Walmart
03.2022 - 06.2022

Server, Dishwasher, Food Produce, Busser, and Hostess

Olive Garden
03.2021 - 11.2021

Cake Decorator, Cashier, and Guest Advocate

Baskin Robbins
10.2019 - 03.2021

Associate of Science - Sports Medicine

Maricopa Community Colleges, Chandler-Gilbert Community College

High School Diploma -

Kirtland Central High School

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