Todd J. Ross
Chandler
Summary
Highly accomplished executive with over a decade of experience in operations, P&L management, and strategic planning with both distribution and retail organizations. Results-oriented, decisive leader, with proven success in increasing sales, reducing costs, and improving personnel performance. Track record of exceeding annual quotas and securing optimal contracts. Exceptional interpersonal and negotiation skills, evidenced through prosperous vendor, client, and internal relationships.
Professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.
Overview
33
33
years of professional experience
Work History
General Manager-Phoenix Sky Harbor Airport
Worldwide Flight Services
06.2021 - Current
- Lead 12 management reports and 500+ staff overseeing logistical lifecycle roadmaps, national cargo handling, critical project scopes, cost-saving process optimizations, and managing a P&L of $25+ million annually. Directs quality assurance (QA) foundations focused on organizational and structural operations to further on-time deliveries, change management integrations, and execute daily MOP.
- Acknowledged for increasing EBDITA and station revenue across the network.
- Awarded “Best in Class” by Amazon as the premier gateway in the Amazon network of WFS Express North America after producing “World Class” KPI satisfaction results.
- Restructured the division's SOP and targeted payroll that improved overall attendance, overtime reduction and operational improvement.
- Selected to act as corporate SME for handling the onboarding, training, and peer support for 5 new general managers across the network.
Equipment Fulfillment Manager
SWIRE COCA-COLA USA
11.2015 - 06.2021
- Company Overview: International Beverage Company
- Manage a team consisting of warehouse, inventory clerks, and equipment delivery covering Arizona for B/C install and the EFC for equipment fulfillment. Exceeding KPI's for days to deliver, technician productivity, and EFC efficiency. Safety lead for AZNM Division. Responsible for safety meeting minutes and conducting accident investigations for each incident. Conducting EFC Facility walks to ensure safety and OSHA requirements achieved. Managing DOT delivery team and third-party logistics for AZNM market unit. Responsible for equipment inventory for all sales center locations in AZNM.
Equipment Fulfillment Manager
COCA-COLA REFRESHMENTS
11.2011 - 07.2016
- Company Overview: International Beverage Company
Regional Manager
PRO VITAMINS LLC
11.2008 - 11.2011
- Company Overview: Retail health food stores
- Manage health food stores in regional market. Maintain all inventory levels to meet customer demand. Responsible for all purchasing decisions for each location. Coordinating all merchandising and marketing programs to maximize sales objectives. Directed a team of 12 direct reports in region.
General Manager
NATURAL RESOURCES DISTRIBUTING
09.1992 - 11.2008
- Company Overview: Health food distributor with annual revenues of $26 million.
- Full responsibility for bottom-line factors, including daily operations, long-range strategic planning, purchasing, P&L, payroll, supply chain, accounts payable and personnel development. Manage budget and oversee all ordering decisions for a 120-line, 6,000-product warehouse, 300,000 sq. ft. facility. Coach, mentor, and develop team of 10 direct reports and 75 employees. Direct customer service team to ensure quality service and on-time delivery to over 500 accounts. Manage sales team covering multiple regions in the southwest. Increasing efficiencies for operations and warehouse during time period.
- Key Achievements:
- Increased sales from $10 to $26 million during tenure as General Manager
- Continuously improved work environment by recruiting and retaining high-quality personnel.
Operations Manager
NATURAL RESOURCES DISTRIBUTING
10.1996 - 12.2001
- Overall responsibility for strategic planning and organization of all resources. Developed reports on business operations and presented to executive staff. Reviewed distribution and warehouse operational staff levels to maximize use of resources and meet business demands. Conducted audits of fleet operations for insuring truck resources and staff were maintained to support sales.
Education
Bachelor of Science - Finance
University of Arizona
01.1992
Six Sigma Black Belt Certification - undefined
MSI
Philadelphia, PA05.2021
Skills
- Supply Chain Management
- Six Sigma Black Belt
- Inventory Audit
- Distribution
- Strategic Business Planning
- Budgeting
- Inventory Management
- P&L Management
- Continuous Improvement
- Leadership and Team Building
- Logistic Planning
- Warehouse Management
- Leadership and team building
- Problem resolution
- Operations management
- Effective leader
Accomplishments
- Signed (15) Classic Contracts and opened (72) new outlets in 2014 YTD.
- Finished 1st in AZ/NM Market Unit during Thunderstruck 2013.
- Received productivity award from Market Director for covering multiple territories.
Timeline
General Manager-Phoenix Sky Harbor Airport
Worldwide Flight Services
06.2021 - Current
Equipment Fulfillment Manager
SWIRE COCA-COLA USA
11.2015 - 06.2021
Equipment Fulfillment Manager
COCA-COLA REFRESHMENTS
11.2011 - 07.2016
Regional Manager
PRO VITAMINS LLC
11.2008 - 11.2011
Operations Manager
NATURAL RESOURCES DISTRIBUTING
10.1996 - 12.2001
General Manager
NATURAL RESOURCES DISTRIBUTING
09.1992 - 11.2008
Six Sigma Black Belt Certification - undefined
MSI
Bachelor of Science - Finance
University of Arizona
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