Swift
Toghrul Shukurlu
Barista
Baku
Summary
Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Barista with wide range of coffee and tea knowledge. Successfully serves customers in high-traffic coffee shops. Superior customer service skills and commitment to product quality and operational efficiency.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
4
4
Languages
Work History
Barista
Rabbit Coffee Azerbaijan
Baku
10.2021 - 11.2022
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
- Created superlative coffeehouse experience through customer service, beverage preparation and presentation, in-store marketing and thorough cleanliness and sanitation of space.
- Utilized POS system to receive and process food and beverage orders.
- Kept register accurate through correct billing, payment processing and cash management practices.
Barista
Belgian Chocolate & Coffee
Sumgait
11.2021 - 08.2022
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
- Created superlative coffeehouse experience through customer service, beverage preparation and presentation, in-store marketing and thorough cleanliness and sanitation of space.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Received, merchandised and arranged all shop items for visual display.
Education
Computer Networking
Western Caspian University
Baku 09.2020 - 06.2022
Skills
Exceptional customer service
undefinedSoftware
Interests
New ideas, New Experiments
Timeline
Barista
Belgian Chocolate & Coffee
11.2021 - 08.2022
Barista
Rabbit Coffee Azerbaijan
10.2021 - 11.2022
Computer Networking
Western Caspian University
09.2020 - 06.2022
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