Togrul Isazade
Baku
Summary
Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons.
Overview
7
7
years of professional experience
Work History
Waiter
Simit Saray
06.2021 - 07.2023
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Processed orders and sent to kitchen employees for preparation.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
Waiter
Vyana sokolad evi
02.2021 - 05.2021
- Answered customers' questions, recommended items, and recorded order information.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Cultivated warm relationships with regular customers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Upheld high standards of professionalism when dealing with customer issues, supporting serving staff, and waiting on tables.
Waiter
Meating Point
05.2019 - 11.2019
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Answered customers' questions, recommended items, and recorded order information.
Barmen
William Shakespeare
04.2016 - 05.2017
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Worked flexible hours across night, weekend and holiday shifts.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Bachelor of Science - Computer Engineering
Baku Engineering Universty
Xirdalan, Azerbaijan06.2019
Skills
- Menu Knowledge
- Sales Techniques
- Wine Knowledge
- Warm and Friendly
- Check Payment Processing
- Safe Food Handling
- Quality Control
- Wine Service
Hobbies
Swimming, Football, table tennis, reading book, spend time with friends
Languages
Azerbaijan
Native language
English
Upper intermediate
B2
Russian
Beginner
A1
Turkish
Advanced
C1
Timeline
Waiter
Simit Saray
06.2021 - 07.2023
Waiter
Vyana sokolad evi
02.2021 - 05.2021
Waiter
Meating Point
05.2019 - 11.2019
Barmen
William Shakespeare
04.2016 - 05.2017
Bachelor of Science - Computer Engineering
Baku Engineering Universty
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