Toley Betts
Flagstaff
Summary
Hardworking employee enthusiastic about learning new skills. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. History of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
Work History
Valet
Pine Canyon
04.2025 - Current
- Answered guest's questions about property amenities and services.
- Maintained cleanliness of work sites, parking spaces, and guest services stations.
- Built positive customer rapport for courteous, friendly and professional service.
Valet
Forest Highlands Country Club
07.2024 - Current
- Greeted customers, parked and retrieved vehicles, and provided exceptional customer service.
- Greeted and interacted with guests upon arrival to provide great service.
- Provided punctual, polite valet services to uphold professional standards.
Ski Instructor
Arizona Snowbowl
12.2024 - 04.2025
- Detailed safety rules and procedures regarding activities to customers and guests.
- Developed and delivered presentations to educate clients on topics related to coaching.
- Developed and maintained network of professional resources to refer clients to.
Server
Forest Highlands Country Club
07.2024 - 10.2024
- Greeted and accommodated guests, building positive experience from first interaction.
- Prioritized multiple tasks in dynamic environment and stayed calm and composed.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Physical Therapist Technician
Northern Arizona Orthopedics
05.2024 - 07.2024
- Assisted physical therapists in implementing individualized treatment plans for patients.
- Evaluated physician referrals and determined appropriate evaluation procedures according to patient needs and medical history.
- Adapted therapy sessions and exercises according to patient progress and limitations.
Sales Agent
Vivint
05.2023 - 08.2023
- Promoted and up-sold products and services to meet needs of customers.
- Developed strong communication skills for successful customer service.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
Valet Attendant
L’Auberge de Sedona
01.2023 - 04.2023
- Delivered guest vehicles smoothly and met diverse needs of valet customers.
- Managed multiple duties simultaneously while meeting deadlines consistently.
- Established positive guest relationships through consistent delivery of excellent customer service.
Staff Member
Pengo Drink Station
04.2022 - 08.2022
- Established positive relationships with customers and other staff members.
- Built strong relationships with customers through exceptional communication skills and follow-up efforts.
- Responded sensitively and competently to service customers with diverse cultural backgrounds.
Delivery Driver
DoorDash
01.2020 - 01.2021
- Completed on-time deliveries by choosing best and most efficient routes.
- Managed multiple tasks simultaneously while delivering goods within specified time frames.
Education
Bachelor of Science - Fitness Wellness
Northern Arizona University
Flagstaff, AZ05.2024
Skills
- Overcoming Objections
- Critical Thinking
- Sales and Marketing Strategy
- Team Collaboration
- Problem Solving
- Time Management
- Empathy and Compassion
- Supply Restocking
- Customer service and support
- Guest flow management
- Friendly and outgoing
Affiliations
Was affiliated with Greek Life at Northern Arizona University as part of the Alpha Sigma Phi charter on campus for 3 years.
Timeline
Valet
Pine Canyon
04.2025 - Current
Ski Instructor
Arizona Snowbowl
12.2024 - 04.2025
Valet
Forest Highlands Country Club
07.2024 - Current
Server
Forest Highlands Country Club
07.2024 - 10.2024
Physical Therapist Technician
Northern Arizona Orthopedics
05.2024 - 07.2024
Sales Agent
Vivint
05.2023 - 08.2023
Valet Attendant
L’Auberge de Sedona
01.2023 - 04.2023
Staff Member
Pengo Drink Station
04.2022 - 08.2022
Delivery Driver
DoorDash
01.2020 - 01.2021
Bachelor of Science - Fitness Wellness
Northern Arizona University
Similar Profiles
Emily NesbittEmily Nesbitt
Restaurant Supervisor at Pine CanyonRestaurant Supervisor at Pine Canyon
Diocelina BlancoDiocelina Blanco
Stamper/Repack lead/QC Inspector at Pine Canyon GrowersStamper/Repack lead/QC Inspector at Pine Canyon Growers
Julianna RoseJulianna Rose
Camp Counselor at Pine Canyon County ClubCamp Counselor at Pine Canyon County Club
Ricardo RamirezRicardo Ramirez
Canvassing Trainer/Door-to-Door at RYZE Outdoor CreationsCanvassing Trainer/Door-to-Door at RYZE Outdoor Creations
Lisa WilsonLisa Wilson
Property Administrator at Cypress Flagstaff MallProperty Administrator at Cypress Flagstaff Mall