Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tom Greenlee

Phoenix

Summary

Driven and strategic professional with proven track record in leadership and innovative problem-solving. Demonstrates comprehensive understanding of organizational growth and operational efficiency, leveraging expertise in team development. Committed to achieving impactful results through forward-thinking strategies and effective collaboration.

Overview

17
17
years of professional experience
1
1
Certification

Work History

VP of IT Project Management

Vensure Employer Solutions
01.2023 - Current
  • Cultivate strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
  • Lead cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
  • Demonstrate proficient leadership skills to motivate employees and build competent teams.
  • Collaborate with senior management to develop strategic initiatives and long term goals.

IT Project Manager

Vensure Employer Solutions
06.2022 - 12.2022
  • Facilitated communication among team members to solve complex technical challenges efficiently and effectively.
  • Streamlined project delivery by implementing Agile methodologies and improving collaboration among team members.
  • Delivered reliable solutions by overseeing software design, development, testing, implementation, and support phases of IT projects.
  • Managed cross-functional teams to ensure efficient allocation of resources and successful project completion.
  • Developed project management roadmap to define project objectives, timelines and milestones.

IT Asset Manager Technician

Vensure Employer Solutions
12.2021 - 05.2022
  • With network architect, completed migration of over 1,000 users to Adobe Enterprise.
  • Managed third-party assessment of Ethernet and Wi-Fi network to identify root cause of latency issues.
  • Successfully implemented enterprise standardized signature application.

Technical Support Analyst

Bonduelle Fresh Americas
01.2013 - 06.2021
  • Led and negotiated the optimization of phone and data plans with Verizon Wireless saving $120,000 annually each year
  • Work with Service Desk, Infrastructure and Programming teams to resolve incidents in order to prevent operational downtime and support sales, marketing, and other corporate functions
  • Providing excellent customer service to users by diagnosing and resolving technical issues related to PC's, Mac's, software, conferencing equipment and mobile devices, becoming the go-to technician for support

Quality Assurance Data Analyst

Bonduelle Fresh Americas
08.2008 - 01.2013
  • Designed and executed project coordinating QA systems resulting in saving company $100,000 annually
  • Systems management, BarTender labeling software
  • Led company compliance efforts to meet industry-wide and federal requirements
  • Structured and coordinated reporting efforts within the QA department for executive team in order to reduce complaints, increase customer satisfaction and strengthen the company reputation as an industry leader in quality and innovation

Education

B.S. - Business, IT Management

Western Governors University
Salt Lake City, UT
05.2020

Database Management - SQL and Access

Mt. San Antonio College
Walnut, CA
01.2014

Web Design - Microsoft Office, Piano

Citrus College
Glendora, CA
01.2001

English and Theology -

LIFE Pacific College
San Dimas, CA
05.2000

Skills

  • Microsoft Windows 10/11
  • MS Office 365
  • Smartsheet
  • Jira
  • Google Workspace
  • Meraki
  • Team leadership
  • Project tracking
  • Clear communication
  • Client relations
  • Stakeholder communications
  • Cross-functional collaboration

Certification

CompTIA Project Manager Plus

Timeline

VP of IT Project Management

Vensure Employer Solutions
01.2023 - Current

IT Project Manager

Vensure Employer Solutions
06.2022 - 12.2022

IT Asset Manager Technician

Vensure Employer Solutions
12.2021 - 05.2022

Technical Support Analyst

Bonduelle Fresh Americas
01.2013 - 06.2021

Quality Assurance Data Analyst

Bonduelle Fresh Americas
08.2008 - 01.2013

Database Management - SQL and Access

Mt. San Antonio College

Web Design - Microsoft Office, Piano

Citrus College

English and Theology -

LIFE Pacific College

B.S. - Business, IT Management

Western Governors University
Tom Greenlee