Tom Locy
Tucson
Summary
Efficient Assistant Produce Manager with 10 years of retail experience. Monitors inventory levels and merchandising to meet customer needs and to enhance produce appearance and longevity. Manages department budget and enforces adherence to health department requirements.
Overview
20
20
years of professional experience
Work History
Assistant Produce Manager
Fry's Food
04.2018 - Current
- Supervised, delegated tasks, and evaluated performance of department staff.
- Engaged with customers to offer product information, suggestions, and active sampling.
- Developed department budgets and tracked financial reports detailing P&L, sales, and expenses.
- Drove department sales and profit goals and effectively allocated department labor and inventory.
- Leveraged knowledge of proper product trimming, rotation, crisping, and watering techniques to enhance appearance and shelf life.
- Coordinated produce orders to maintain adequate stock levels and meet consumer demand.
- Merchandised fruits, vegetables, and produce products in alignment with established standards.
- Addressed and resolved customer inquiries and complaints and engaged with customers to ensure satisfaction with products offered.
- Performed facility checks to verify cleanliness and client safety.
Assistant Produce Manager
Bashas
10.2024 - 05.2025
- Oversaw daily operations of produce department, ensuring high-quality standards and optimal inventory levels.
- Trained and mentored staff on product selection, handling techniques, and customer service excellence.
- Implemented strategies to enhance product freshness and reduce spoilage through effective stock rotation.
- Collaborated with vendors to negotiate pricing and secure high-quality produce for store offerings.
- Developed promotional displays that highlighted seasonal products, boosting visibility and sales performance.
- Conducted regular inspections of produce quality, implementing corrective actions as necessary to maintain standards.
- Demonstrated strong leadership skills by stepping into management roles when necessary, ensuring smooth operations in the absence of a manager.
- Increased customer satisfaction by providing exceptional product knowledge and assistance in the selection of fresh produce.
Retail Coordinator
Honey Baked Ham
11.2010 - 12.2015
- Motivated staff to meet individual and team goals by assisting customers and upselling products.
- Attended store walkthroughs with the management team and followed-up on directives and recommendations.
- Communicated regularly with management team concerning all aspects of sales, customer feedback, and associate performance.
- Conducted continuous sweeps of the racks, bins and shelves to identify and correct issues affecting pricing, merchandise freshness or appearance.
- Managed store operations and delivered excellent customer service to build customer loyalty and retention.
- Greeted customers, often by name, and created welcoming environment.
- Directed employees to replenish inventory and keep shelves presentable, consistently driving sales with attractive displays.
- Assisted store and assistant store managers in supervising personnel, merchandising, and product function.
- Controlled shrinkage by observing cashier operations and customer behaviors.
- Kept adequate products on selling floor by checking storeroom for needed inventory.
- Open and closed store and set up shop for each day's operation.
- Directed and supervised employees engaged in sales, inventory-taking, reconciling cash receipts, and performing services for customers.
- Kept store safe by identifying and removing safety hazards such as spills and blocked exits.
- Coordinated pricing changes and short-term promotions to increase the sales of specific items.
- Interviewed and trained new employees on how to improve shopping experiences by effectively meeting and greeting customers, providing product information, and responding to customer inquiries and requests.
- Coached employees on cashier job functions and provided cross-training for other front-end positions.
- Managed product inventory by projecting demand for popular items based on sales reports.
- Examined merchandise to ensure correct price, display, and function.
- Examined merchandise to ensure correct prices and displays.
- Provided customer service by greeting and assisting customers and responding to customer inquiries and complaints.
Installer Helper
Locy's Insulations
08.2006 - 08.2012
- Kept and maintained clean work area in compliance with general conditions and safety program requirements.
- Installed carpet and tile
- General labor
Education
High School Diploma - undefined
Edge High School
Tucson, AZ11.2015
Skills
- Customer service
- Product merchandising
- Resource allocation
- Staff development
- Produce management
- Department leadership
- Develop employee knowledge
Timeline
Assistant Produce Manager
Bashas
10.2024 - 05.2025
Assistant Produce Manager
Fry's Food
04.2018 - Current
Retail Coordinator
Honey Baked Ham
11.2010 - 12.2015
Installer Helper
Locy's Insulations
08.2006 - 08.2012
High School Diploma - undefined
Edge High School