Reduced claim resolution time by conducting thorough investigations and timely decisionmaking.
Negotiated settlements with claimants, balancing fairness with fiscal responsibility to the company.
Collaborated with legal counsel on complex claims, ensuring compliance with regulatory guidelines.
Maintained up-to-date knowledge of industry trends and legislative changes, ensuring accurate claim evaluations.
Workers’ Compensation Claims Examiner
Tristar Risk Management
12.2015 - 07.2016
Administer 200 Indemnity Workers’ Compensation files with County of Los Angeles
Workers’ Compensation Claims Examiner
Metro Risk Management
05.2013 - 08.2014
Investigated & ascertained claim compensability, in addition to attending continuing education workshops
Worked with defense attorneys to coordinate claim strategies & the reduction of claim litigation volume
Utilized effective cost containment practices to reduce litigation expenses
Administered disability payments, coordinated care with medical provider offices & processed necessary referrals with panel vendors
Prepared claims for periodic client file reviews and internal best practice audits
Workers’ Compensation Claims Examiner
AIG Domestic Claims
10.2007 - 04.2013
Administered mixture of litigated and non-litigated claims, caseload of 180 files, self-insured
Issuance of timely benefits and letters, AOE/COE investigations, recorded statements, negotiate liens, telephonic and on site file reviews with clients
Administer about 130-150 Indemnity Workers’ Compensation files
Review all medical, diagnostic, and specialist reports in order to determine whether the claim will be accepted, denied or delayed benefits