Tori Thompson
Benson
Summary
Dynamic leader with proven expertise in operations management and team building, honed at Speedway Gas Station and Little Ceasars Pizza. Excelled in fostering client relationships and driving profitability, achieving significant sales increases. Skilled in administrative tasks and customer relations, adept at mentoring staff to peak performance. Dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
10
10
years of professional experience
Work History
General Manager
Speedway Gas Station
03.2017 - Current
- Managed budget implementations, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Maintained accurate inventory records through diligent data entry, updating, and filing.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Used electronic systems for data entry, tracking and analysis.
- Maintained a clean and organized retail space, contributing to a positive shopping experience for customers.
General Manager
Little Ceasars Pizza
08.2014 - 08.2016
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
Education
No Degree - Medical Billing And Coding
DeVry University
Online05-2025
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Employee scheduling
- Administrative skills
- Time management
- Training and coaching
- Customer relations
Timeline
General Manager
Speedway Gas Station
03.2017 - Current
General Manager
Little Ceasars Pizza
08.2014 - 08.2016
No Degree - Medical Billing And Coding
DeVry University
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