Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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TORI M MILLS-ECHEVERRIA

Surprise

Summary

Certified Medical Assistant with relevant experience in fast-paced healthcare settings. Strong background in patient care, medical terminology, and electronic health record systems. Showcased ability to manage multiple tasks simultaneously and adapt to changing environments or demands. Success noted in improving clinic workflow efficiency and contributing positively to team-focused environments.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Medical Assistant

Vincere - Phoenix Fire Health Center
Phoenix
04.2025 - Current
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Provided health screenings and assessments to identify potential health risks.
  • Kept examination rooms clean, stocked with necessary supplies, and prepared for incoming patients.
  • Prepared laboratory specimens for analysis and organized lab results for review by the physician.
  • Administered injections, medications and treatments as directed by the physician.
  • Collected samples from patients for laboratory testing purposes.
  • Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.

Medical Assistant Program Instructor

Arizona College of Allied Health
Glendale
09.2024 - 03.2025
  • Delivered lectures and facilitated hands-on training in medical assisting topics.
  • Developed and implemented lesson plans for Medical Assistant Program classes.
  • Assessed and graded student performance, assignments, and exams.
  • Provided guidance on medical assisting techniques, patient care, and medical office procedures.
  • Managed classroom and laboratory inventory to ensure equipment functionality.
  • Collaborated with faculty and administration to enhance student learning experiences.
  • Ensured compliance with educational standards, regulations, and accreditation requirements.

Lead Occupational Health Technician

Department of Defense Health Agency
San Antonio
01.2023 - 09.2024
  • Checked vital signs for all patients prior to complete medical examinations.
  • Conducted vision screenings using appropriate equipment and documented results in Genesis.
  • Executed audiometric testing with computer-linked automated equipment, recording outcomes in Genesis.
  • Collected and organized information for review from Occupational Health Program elements.
  • Performed spirometry testing to assess respiratory function.
  • Administered EKGs to monitor cardiac health.
  • Ordered departmental supplies to maintain operational efficiency.
  • Processed in-processing packets for new hires, ensuring smooth onboarding.

Medical Assistant/Office Manager

Ho Vision Group
Nashville
08.2021 - 12.2022
  • Developed employee schedules to enhance operational efficiency.
  • Managed office supplies inventory to ensure availability.
  • Supported hiring process through candidate screening and interviews.
  • Generated data reports to drive strategic business decisions.
  • Prepared medical charts, organized patient information, and scanned documents.
  • Registered new patients, creating comprehensive files with personal and medical details.
  • Directed incoming calls to appropriate personnel while maintaining professionalism.
  • Welcomed patients and visitors warmly, fostering a comfortable environment.

Lead Medical Assistant/Office Manager

Arizona Maternity & Women's Clinic
Surprise
12.2010 - 07.2021
  • Supervised and trained team of medical assistants to enhance performance and patient care.
  • Managed supply inventory, ensuring timely ordering and optimal availability.
  • Oversaw hiring process for new medical assistants to strengthen personnel capabilities.
  • Created staff schedules to ensure adequate coverage and operational efficiency.
  • Facilitated smooth patient flow in back office, optimizing workflow and service delivery.
  • Scheduled patient appointments through phone and in-person interactions efficiently.
  • Prepared treatment rooms for patient visits, maintaining cleanliness and readiness standards.
  • Documented patient information in EMR (Eclinical Works) to ensure accurate record-keeping.

Education

Bachelor of Science - Anthropology

Arizona State University
Phoenix, AZ
05.2023

Diploma - Medical Assistant

Bryman School of Arizona
Phoenix, AZ
12.2010

Skills

  • Vital signs measurement
  • Phlebotomy and specimen collection
  • EKG administration
  • Spirometry
  • Assisting with minor surgical procedures
  • Appointment scheduling
  • Patient record management
  • Insurance processing
  • Medical software proficiency
  • Time management
  • Multi-tasking
  • Supply ordering and inventory control
  • Staff supervision and training
  • EMR documentation

Certification

  • CCMA Certification, 12/01/10-Current
  • BLS Certification, 11/01/24-11/01/26
  • NIOSH-Approved Spirometry, 04/01/23-04/01/28
  • Certified Occupational Hearing Conservationist, 05/01/23-05/01/28

References

References available upon request.

Timeline

Medical Assistant

Vincere - Phoenix Fire Health Center
04.2025 - Current

Medical Assistant Program Instructor

Arizona College of Allied Health
09.2024 - 03.2025

Lead Occupational Health Technician

Department of Defense Health Agency
01.2023 - 09.2024

Medical Assistant/Office Manager

Ho Vision Group
08.2021 - 12.2022

Lead Medical Assistant/Office Manager

Arizona Maternity & Women's Clinic
12.2010 - 07.2021

Bachelor of Science - Anthropology

Arizona State University

Diploma - Medical Assistant

Bryman School of Arizona

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TORI M MILLS-ECHEVERRIA