Torilyn Pletsch
Yuma
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
8
8
years of professional experience
Work History
Team Manager
Valor Global
02.2023 - Current
- Developed a high-performing team by recruiting top talent, providing ongoing training, and fostering a positive work environment.
- Ensured compliance with company policies as well as industry regulations through diligent oversight of daily operations and staff adherence to guidelines.
- Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation.
Credit Report Processor
Mirku
06.2022 - 04.2023
- Entered data into computer tracking system and filed paperwork according to procedures.
- Maintained accurate records and ensured timely completion of all necessary paperwork.
Adult Detention Officer
Yuma County Sheriff's Office
10.2018 - 05.2021
- Enhanced inmate safety by conducting thorough and regular cell searches for contraband items.
- Maintained order during meal times and recreational periods by enforcing rules consistently and addressing any instances of rule violations promptly.
Hostess/Assistant Food Runner
Chili's Bar and Grill
03.2017 - 10.2018
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Education
High School Diploma -
Grad Solutions
Mesa, AZ04.2018
Skills
Decision-Making
Time Management
Operational Excellence
Team Leadership
Timeline
Team Manager
Valor Global
02.2023 - Current
Credit Report Processor
Mirku
06.2022 - 04.2023
Adult Detention Officer
Yuma County Sheriff's Office
10.2018 - 05.2021
Hostess/Assistant Food Runner
Chili's Bar and Grill
03.2017 - 10.2018
High School Diploma -
Grad Solutions
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