Tracey Clark
El Mirage
Summary
Results-driven Bar Supervisor with expertise in staff training, inventory management, and customer service. Proven ability to create a positive work environment while ensuring seamless bar operations and responsible alcohol service.
Overview
10
10
years of professional experience
Work History
Bar Supervisor
Sun City Elks Lodge
Sun City
11.2016 - Current
- Supervised daily bar operations to ensure seamless service flow.
- Supervised daily operations of the bar including opening and closing procedures.
- Organized staff schedules to ensure optimal coverage during peak hours, enhancing service efficiency.
- Created weekly schedules for bar staff, ensuring adequate coverage during peak hours.
- Trained and mentored new staff in effective customer service techniques.
- Trained new employees on proper bar tending techniques and food safety protocols.
- Provided guidance and support to bartenders while they served guests at the bar.
- Monitored patron alcohol consumption to encourage safety.
- Managed inventory levels, placing orders for necessary bar supplies.
- Maintained detailed inventory of bar supplies and stocked work areas.
- Balanced tills, handled cash, processed credit card payment batches and prepared bank deposits.
- Enforced health and safety regulations throughout the bar area.
- Enforced health and safety regulations in the bar area.
- Resolved customer complaints and issues to maintain high satisfaction levels and improve guest experiences.
- Supervised team of employees, fostering a positive and productive atmosphere to enhance overall team morale.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Education
High School Diploma -
Marquette Senior High School
Marquette, MI05-1988
Skills
- Bar management
- Inventory management
- Ordering supplies
- Supply ordering
- Cash handling
- Responsible alcohol service
- Food handling
- Staff training
- Team leadership
- Staff management
- Shift scheduling
- Bar staff oversight
- Customer service
- Effective communication
- Team morale enhancement
Timeline
Bar Supervisor
Sun City Elks Lodge
11.2016 - Current
High School Diploma -
Marquette Senior High School