Tracy Miller
Phoenix
Summary
Detail-oriented and highly driven customer service professional with supervisor experience in customer service, finance, and insurance industries. Regarded for compassionate and responsible customer service and client management skills, ability to manage multiple tasks, trustworthy, strong communication skills, and proven leadership qualities.
Overview
11
11
years of professional experience
Work History
Insurance Professional - Sales and Service 1
USAA
02.2013 - Current
- Excellent ability to relate and build rapport with all customers while branding her company.
- Experience educating her team while improving sales results
- Ability to quickly learn new things and utilize systems to maximize efficiency
- Current and past experience engaging members through multiple channels including face to face, virtually through video chat and on a large scale by acting on behalf for my company at large events
- A loyal employee that sees the value in growing within her current role and is always considering ways to improve herself and her team
Skills
- A people person, able be front and center to help customers while greeting them with a joyful attitude
- Quick to understand and utilize new technologies
- Ability to develop strong relationships while collaborating with others
- Open to working Weekends, Days and Nights
- Self driven and proven superior results all while having a pride in her work
- Expert ability to multitask while being fast-paced and energetic
- A passion for delivering an extraordinary customer service experience
- Proven expertise managing others while monitoring quality results
- Ability to lead by example and drive results within her team
Timeline
Insurance Professional - Sales and Service 1
USAA
02.2013 - Current
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