Persuasive communicator with a robust understanding of customer needs and product benefits. Experienced in utilizing CRM tools for effective follow-up and engagement, ensuring seamless sales transactions and enhanced customer loyalty.
Overview
9
9
years of professional experience
Work History
Sales Consultant
Martin Swanty Kia
Kingman, AZ
05.2025 - Current
Developed product knowledge to effectively communicate vehicle features and benefits to customers.
Executed consultative sales techniques to understand and meet customer needs.
Assisted in organizing dealership events to drive customer engagement and interest.
Utilized CRM tools to track customer interactions and follow-ups efficiently.
Collaborated with finance team to facilitate seamless sales transactions.
Adapted quickly to new sales strategies and promotional campaigns.
Product Specialist
Anderson Chevrolet
Kingman, AZ
08.2024 - 04.2025
Assisted customers in selecting vehicles based on needs and preferences.
Demonstrated product features and benefits to enhance customer understanding.
Collaborated with sales team to ensure seamless vehicle delivery process.
Managed inventory levels for new and pre-owned vehicles effectively.
Streamlined communication between departments to enhance operational efficiency.
Boosted customer retention by providing exceptional product support and addressing user concerns.
Estimator
LS Auto Works
Kingman, AZ
01.2017 - 08.2024
Analyzed project specifications to prepare accurate cost estimates and proposals.
Collaborated with cross-functional teams to assess project requirements and timelines.
Utilized industry-standard software to create detailed estimates and budget forecasts.
Reviewed vendor quotes and negotiated pricing to optimize material costs.
Calculated labor hours accurately based on trade-specific productivity rates, leading to more realistic project timelines and work plans.
Presented comprehensive bid proposals to clients, showcasing a clear understanding of their requirements and expectations.