TRAVIS M. HARMON
Skyline Moving Company
Flagstaff,AZ
16
years of professional experience
Work History
Operations Manager
5 Years- Directed daily moving operations, aligning crew assignments with customer schedules and job requirements.
- Coordinated dispatch, routing, and truck utilization to support on-time service delivery.
- Monitored packing, loading, and delivery processes to maintain safety and property protection standards.
- Trained movers on equipment handling, customer service, and efficient relocation procedures.
Service Writer
1 Year 1 Month- Responsible for working with customers to ensure and oversee a quality vehicle repair order from start to finish.
- Interfaced with technicians, parts department and managers to stay on top of parts availability and service procedures.
- Answered inquiries, resolved problems and finalized parts sales at counter and by telephone.
- Operated point of sales and parts inventory computer systems.
- Continued to perform Technician and State Inspector duties while training new hires.
Technician
2 Years- Removed, replaced, balanced and rotated new or used tires.
- Evaluated, repaired and aligned vehicle suspensions.
- Diagnosed and repaired mechanical issues according to industry standards.
- Examined and inspected damaged vehicles. Estimated repair costs prior to performing service.
- Promoted to Service Writer June 2020.
State Vehicle Inspector
2 Years 3 Months- Completed vehicle inspections to verify compliance with safety standards and Texas State regulations.
- Identified emissions testing procedures and standards appropriate for age and technology of vehicles.
- Promoted to Technician July 2019.
Technician
2 Years 9 Months- Communicated with customers regarding status of service work and estimated timeframe for completion.
- Changed oil, transmission fluid and filters in vehicles.
- Performed both front-end alignments and four-wheel alignments depending on vehicle's suspension and drive type.
- Trained on Snap-On John Beam laser alignment system.
Installer Service Specialist
10 Months- Independent Contractor/Self-Employed.
- Maintained inventory of supplies, materials and tools to complete work on job sites.
- Read technical documentation, checked measurements and reviewed site conditions to facilitate installation.
- Delivered high level of customer service and support by answering questions and returning phone calls quickly.
- Estimated projects, procured materials and controlled costs to meet exact budget targets.
- Troubleshot and installed on average 60 blinds and shades daily.
Commission Sales Association
8 Months- Pursued and generated customer leads as well as engaged in follow up activities to gain new client accounts.
- Facilitated growth and increased brand awareness by working with sales team to build and maintain key business relationships.
- Organized social events to establish community relationships and maximize marketing strategies.
Lube Technician
5 Months- Oil changes, transmission and differential services, fuel filter replacement, tire mount/balance.
- Greeting customers and handling all “walk-in” repairs.
Lube Technician
1 Year 9 Months- Oil changes, transmission flushes, front/rear differentials and transfer case services.
- Responsible for greeting customers and recommending possible future repairs.
Barista
1 Year 3 Months- Prepared numerous varieties of hot and iced drinks with high accuracy and consistently strong customer satisfaction.
- Sparked social conversations with customers to provide friendly atmosphere and smooth ordering experience.
Food Preparation Worker
11 Months- Cross-trained in other kitchen positions to support team and meet customer needs.
- Performed deliveries throughout the greater Rocky Mountain area.
Kitchen Prep Cook
8 Months- Prepped vegetables and ingredients by washing, chopping and dicing.
- Maintained clean and orderly kitchen with regular attention to checklists.
Education
GED
Skills
Problem-solving
Team leadership
Operations management
Customer service
Additional Information
Volunteer Treasurer - Residential Living Oxford House
House President - Residential Living Oxford House
Denver Rescue Mission Volunteer
Timeline
Operations Manager
Skyline Moving Company
07.2021 - 07.2026Read More
Service Writer
M.E. Gene Johnson Garage
06.2020 - 07.2021Read More
Technician
M.E. Gene Johnson Garage
07.2019 - 07.2021Read More
State Vehicle Inspector
M.E. Gene Johnson Garage
04.2019 - 07.2021Read More
Technician
Evan’s Auto Care
03.2016 - 12.2018Read More
Installer Service Specialist
3DayBlinds
05.2015 - 03.2016Read More
Lube Technician
TSC Ford Diesel Specialists
12.2014 - 05.2015Read More
Commission Sales Association
Vemma
10.2014 - 06.2015Read More
Lube Technician
GreaseMonkey
02.2013 - 11.2014Read More
Barista
Starbucks
11.2011 - 02.2013Read More
Food Preparation Worker
Fresh Tracks Foods & Catering
11.2010 - 10.2011Read More
Kitchen Prep Cook
Willow Creek Restaurant
03.2010 - 11.2010Read More
Arapahoe Community College
GED
Read More