Results-driven sales representative with strong communication skills and a commitment to customer satisfaction. Proven ability to develop and maintain relationships with both existing and new clients through ethical sales practices. Demonstrated success in high-pressure sales environments, consistently meeting deadlines and achieving targets. Seeking to contribute to a dynamic organization that values growth and ambition.
Overview
15
15
years of professional experience
Work History
Furniture Sales Associate
Joys Furniture Gallery
Lakeside
01.2025 - Current
Assisted customers in selecting furniture that meets their needs and preferences.
Demonstrated product features and benefits to enhance customer understanding.
Managed inventory levels and organized merchandise displays for optimal presentation.
Collaborated with team members to ensure a positive shopping experience for customers.
Handled customer inquiries and resolved issues effectively and professionally.
Processed sales transactions accurately using point-of-sale systems.
Maintained showroom cleanliness and organization to support a welcoming environment.
Educated customers about care instructions and warranty information for purchased items.
Discussed financing options, pricing and current promotional offers.
Inspected returned merchandise for damages prior to restocking it back into inventory.
Explained warranties and maintenance requirements for products purchased by customers.
Attended training sessions to build and enhance product knowledge and sales tactics.
Boosted sales by going beyond basics with every customer to offer product, style and purchasing advice.
Rural Assistant Carrier
United States Postal Service
Show Low
12.2023 - 10.2024
Delivered mail and packages to designated routes efficiently.
Collected outgoing mail from various locations for processing.
Sorted incoming mail based on delivery routes and addresses.
Operated postal delivery vehicles in compliance with safety regulations.
Maintained accurate records of deliveries and pickups daily.
Assisted customers with inquiries regarding services and products.
Collaborated with team members to optimize delivery processes.
Followed protocols for handling undeliverable mail items promptly.
Organized paperwork related to shipments such as manifests, bills of lading.
Communicated effectively with customers regarding product delivery schedules.
Followed company regulations for safe driving practices on highways and local roads.
Utilized GPS navigation systems to plan efficient routes for delivery trips.
Provided assistance in warehouse operations when not out on the road.
Sales
Angi Leads
Phoenix
07.2021 - 02.2023
Responsible for expanding network of service providers by selling Angi's lead generation platform.
Cold call on new business.
Make up to 200 dials a day to build the momentum needed to hit sales goals.
Deliver results by selling the value of the Angi Leads marketing solution through overcoming objections and closing clients.
Drive business growth by meeting and exceeding required sales targets - sign up at least 3 new contractors each week.
Utilize knowledge of team members, tools, and ongoing development opportunities to master sales pitch.
Sales
Ttec
Phoenix
12.2020 - 07.2021
Provide ongoing strategic account management, relationship development, and assistance to business owners.
Driving sustained sales as well as proactively find new selling opportunities for additional products and services.
Use the provided database to call warm leads. Meet sales quotas and revenue targets, prospecting, and developing accounts.
Manage and deliver monthly lead volume of warm leads for major metro markets across the US to meet or exceed revenue plan focusing on small to medium-sized businesses.
Deliver revenue for assigned leads, initiating weekly contact with potential clients via telephone and e-mail and introducing these clients to the best products and services from an industry leading fortune 100 company specializing in shipping services.
Nurture existing business.
Build long-term customer relationships.
Other related duties as assigned.
Sales
Superior Essex
Tempe
09.2016 - 09.2020
Assist in increasing sales revenue by promoting existing and new products to customer base.
Grow account sales volume by recommending products, offering alternate products for any out of stock issues as appropriate; introduce new products and stay abreast of change in new product availability and production.
Develop cross-selling and up-selling techniques.
Assist other Inside Team Members when excessive workload occurs in other areas of the department.
Qualify Sales Leads from Marketing Department, On-line Inquiries or other sources.
Process all customer requests, phone inquiries, fax requests, expedite requests and email requests in a timely, accurate, expeditious and professional manner.
Prepare verbal and written quotations based on departmental guidelines.
Prepare/verify customer orders in an efficient and timely manner.
Follow contractual guidelines as set forth in the company's Customer agreements.
Work in conjunction with Manufacture's Representative, Regional and District Managers to maintain and grow product sales within assigned territory.
Perform other sales functions including, but not limited to, outbound sales calls via phone, email or mail as directed.
Sales Assistant
Metromile
Tempe
09.2015 - 04.2016
Effectively market and pitch the unique Metromile product and value proposition.
Identify customer needs and help tailor personal, value related proposals.
Build, manage, and maintain a sales pipeline in your targeted markets.
Serve as a subject matter expert on our insurance services and the industry as a whole.
Turn one customer into four through the best marketing channel... word of mouth.
Act as an outward-facing ambassador of Metromile's beliefs, brand, and product.
Store Manager
Mattress Firm
Denver
08.2010 - 07.2015
Responsible for the store program and performance improvement, engaging in retail inside sales, marketing, and business development by providing quality customer service.
Ensuring store meets company standards, following opening and closing procedures, ensuring policies and state regulations are followed.
Maintaining par stock inventory levels for the store.
Managing open orders daily to reserve stock, verifying incoming and outgoing merchandise.
Bagging floor models for transfers and / or customers.
Balancing books nightly.
Assisting in the administrative functions of the store.
Completing other projects and specials assignments as requested by supervisor.
Special Education Paraprofessional at Lexington Academy/Achieve School for AutismSpecial Education Paraprofessional at Lexington Academy/Achieve School for Autism