Dependable and motivated professional with experience in customer service, delivery and management. Skilled in problem-solving, safety awareness and leading teams. Seeking an opportunity to apply strong work ethic, adaptability and hands on abilities in a long term career.
Overview
17
17
years of professional experience
Work History
Delivery Driver
Amazon Flex, Uber, Curri, Roadie, Senpax
06.2020 - Current
Navigated complex delivery routes using GPS technology to optimize time management.
Delivered packages efficiently while adhering to safety protocols and traffic regulations.
Streamlined package handling procedures, reducing potential for damage and increasing customer satisfaction.
Monitored vehicle performance and conducted routine maintenance checks to ensure reliability.
Adapt to route changes and unexpected challenges with problem solving skills
Maintain professional and courteous service with customers
Utilized physical strength and proper lifting techniques to move and sort packages up to 150 lbs in compliance with safety guidelines.
Assistant Manager
Four Sons Chevron
06.2016 - 06.2020
Supervised daily store operations, ensuring safety, cleanliness and compliance
Trained and led employees, delegating tasks and monitoring performance
Managed cash handling, inventory and scheduling with accuracy
Resolved customer issues efficiently while maintaining a professional work environment
Customer Service Representative
CVS HEALTH
07.2012 - 06.2015
Assisted customers by resolving issues quickly and professionally
Managed cash transactions with accuracy and accountability
Restocked and organized merchandise, ensuring a safe and clean workspace
Adapted to changing priorities while meeting company goals
Telephone Sales Representative
Sedona Pines Resort
03.2009 - 07.2012
Generated and followed up on customer leads through outbound calls
Built rapport with clients and communicated information clearly
Met and exceeded performance goals, staying organized and persistent
Education
Plumbing Technician -
National Technical Institute
PHOENIX, AZ
02.2026
General Educational Development Certificate - high school equivalency diploma
Cincinnati Job Corps
Cincinnati, OH
05.2006
Skills
Safety conscious and detail oriented
Physical stamina and heavy lifting
Tool handling and basic maintenance
Leadership and time management
Reliability and dependability
Strong work ethic
Positive attitude
Valid Driver's license
Fixture installation
Drain cleaning
Soldering
Water heater installation
Heavy lifting
Hand tool proficiency
Accomplishments
Promoted to Key Holder after only 1 year of employment
Named “Employee of the Month” 6 times running
Consistently received positive feedback from guests and created repeat business by developing long-term relationships with customers
Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate
Completed manager training program
Timeline
Delivery Driver
Amazon Flex, Uber, Curri, Roadie, Senpax
06.2020 - Current
Assistant Manager
Four Sons Chevron
06.2016 - 06.2020
Customer Service Representative
CVS HEALTH
07.2012 - 06.2015
Telephone Sales Representative
Sedona Pines Resort
03.2009 - 07.2012
General Educational Development Certificate - high school equivalency diploma