Summary
Overview
Work History
Education
Skills
Timeline
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Trent Holtam

Goodyear

Summary

Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Overview

5
5
years of professional experience

Work History

Experience Specialist

Desert Financial Credit Union
10.2024 - Current
  • Developed and maintained positive relationships with community via email, telephonic and face-to-face outreach.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Educated customers on use of banking website and mobile apps.
  • Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.

ICQA Warehouse Associate

Macys Warehouse
04.2024 - 10.2024
  • Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.
  • Maintained up-to-date price lists to accurately calculate shipping, shortage and demurrage costs.
  • Inspected incoming and outgoing shipments to identify discrepancies with records.
  • Sorted and delivered materials to different work areas and staff.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly.

Team Member

Target
10.2023 - 05.2024
  • Developed strong cooperative relationships with coworkers and managers.
  • Operated register to process payments and collect cash payment for order totals.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Maintained productive, efficient approach to all tasks.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Addressed and resolved customer complaints in polite and professional manner.

Lead Kitchen Trainer

Old Chicago Pizza
12.2021 - 08.2023
  • Monitored food inventory and supplies to prevent waste.
  • Served consistent portions following recipes and control standards.
  • Directed food preparation and cooking activities to meet health and safety standards.
  • Trained new hires in food handling and safety protocols to boost knowledge and performance.
  • Supervised food presentation and plating to enhance visual appeal.
  • Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
  • Planned and executed promotions and special events in close collaboration with management.

Team Leader

Whataburger
06.2020 - 12.2021
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Assisted in recruitment to build team of top performers.
  • Generated reports detailing findings and recommendations.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Frequently inspected production area to verify proper equipment operation.
  • Evaluated staff performance and provided coaching to address inefficiencies.

Education

High School Diploma -

Canyon View Highschool
Waddell, AZ
05-2022

Skills

  • Performance tracking
  • Branding
  • Drawer balancing
  • Conflict resolution techniques
  • Financial services
  • Compliance, banking laws, and regulations
  • Fraud detection
  • Referral management
  • Exceptional customer service
  • Excellent communication skills

Timeline

Experience Specialist

Desert Financial Credit Union
10.2024 - Current

ICQA Warehouse Associate

Macys Warehouse
04.2024 - 10.2024

Team Member

Target
10.2023 - 05.2024

Lead Kitchen Trainer

Old Chicago Pizza
12.2021 - 08.2023

Team Leader

Whataburger
06.2020 - 12.2021

High School Diploma -

Canyon View Highschool

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