Trenton Harrington
Scottsdale,AZ
Summary
Mission-driven Barista Manager with excellent communication and teaching skills and infectious love of coffee. Maintains calm, mature and professional demeanor and proactive approach to problem-solving and staff management. Over 4 years of experience in specialty drink establishment with focused perspective on executing high-functioning coffee bar.
Overview
4
4
years of professional experience
Work History
Shift Lead (full-time)
Starbucks
08.2021 - Current
- Trained and mentored new employees to maximize team performance.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Education
Bachelor of Science - Information Technology
Arizona State University
Tempe, AZ05.2026
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Chaparral
Scottsdale, AZ05.2022
Skills
- Customer service
- Communication skills
- Cash Management
- Training & Development
- Coaching
- Shift Management
- Coffee Masters Certification
Timeline
Shift Lead (full-time)
Starbucks
08.2021 - Current
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Chaparral
Bachelor of Science - Information Technology
Arizona State University
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