Summary
Overview
Work History
Education
Skills
Timeline
Generic

Trevon Johnson

Tempe

Summary

Resourceful Special Services Lead known for high productivity and efficient task completion. Possess specialized skills in customer service management, conflict resolution, and team leadership. I excel in communication, problem-solving, and adaptability, ensuring smooth operation and positive outcomes in challenging environments.

I've trained, I've traveled. I've worked many areas.

Overview

2
2
years of professional experience

Work History

Special Services Lead

Edge Building Services
Tempe
03.2025 - Current
  • Coordinated special service requests for clients and ensured timely responses.
  • Trained staff on safety protocols and service standards for optimal performance.
  • Managed scheduling for special service teams to maximize efficiency and coverage.
  • Collaborated with management to outline operational procedures for special services.
  • Coordinated with other departments to ensure customer satisfaction.
  • Coordinated with other departments to ensure successful implementation of special services initiatives.

Lead Floor Technician

HM Solutions, Inc.
Gilbert
10.2024 - 01.2025
  • Buffing
  • Stripping
  • Waxing
  • Facilities Maintenance And Safety Observations.
  • Tennant T12 Rider Scrubber Operator. And Familiarity.
  • Tennant Side by Side series Operator.
  • Identity and Labelling of Hazardous Floor Materials, And Waxie Material Rotation.
  • Waxie Inventory Rotation.
  • Occasional Load/Unloading of Shipped materials.
  • Occasional Office Cleaning.
  • Custodial Experience.
  • Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment.
  • Inspected floors for damage and reported maintenance needs to management.
  • Managed inventory of cleaning supplies and requested replenishments as needed.
  • Utilized specialized equipment including buffers, burnishers, scrubbers, vacuums, extractors. for deep cleaning purposes.

Lead Asset Protection Specialist

Gap Inc.
East Point
03.2024 - 06.2024
  • Retail Store Asset Specialist
  • Loss and Theft Prevention.
  • Monitoring Cash Drops.
  • Camera Operations.
  • Secret Shopper
  • Minor Facilities Maintenance.
  • Rotating Key Grip.
  • Provided customer service and was involved in training [x] new team members each month.
  • Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment.
  • Monitored store security systems to prevent theft and loss.
  • Conducted regular audits of merchandise and inventory levels.
  • Trained staff on safety protocols and loss prevention techniques.
  • Investigated suspicious activities and reported findings to management.

Assistant Manager

Cinemark
Fayetteville
04.2023 - 11.2023
  • Operation Reports
  • New Employee Training
  • Daily Operations
  • Cash Drops/ Pulls
  • Concessions opening Maintenance and closing.
  • Pos Training.
  • Facility Operations
  • Film Description
  • Poster Change
  • Keygrip.
  • Continually updated a leadership resume and honed skills by participating in various management trainings.
  • Assisted in managing daily operations and staff scheduling at a major cinema.
  • Ensured compliance with health and safety regulations in all areas of the theater.
  • Handled customer inquiries and resolved issues to enhance guest experience.
  • Supported marketing initiatives by promoting upcoming films and special events.

Education

Associate of Science - Physical Education

Indiana University-Purdue University at Indianapolis
Indianapolis, IN
05.2014

Skills

  • Time management
  • Microsoft word
  • Guest services
  • Management Experience
  • Maintenance
  • Cleaning Experience
  • Food service
  • Heavy Equipment Operation
  • Facilities Management
  • Facilities Maintenance
  • Custodial Experience
  • Loss Prevention
  • Team Management
  • Training
  • Delivery Driver Experience
  • Driving Experience
  • Front Desk
  • Special services coordination
  • Inventory management
  • Team collaboration
  • Facilities maintenance
  • Project management
  • Attention to detail
  • Equipment maintenance
  • Scheduling management
  • Pressure washing
  • Chemical handling
  • Floor stripping
  • Floor maintenance
  • Site preparation
  • Carpet cleaning
  • Waxing techniques
  • Tile maintenance
  • Spot treatment
  • Grout restoration
  • Floor buffing
  • Stain removal

Timeline

Special Services Lead

Edge Building Services
03.2025 - Current

Lead Floor Technician

HM Solutions, Inc.
10.2024 - 01.2025

Lead Asset Protection Specialist

Gap Inc.
03.2024 - 06.2024

Assistant Manager

Cinemark
04.2023 - 11.2023

Associate of Science - Physical Education

Indiana University-Purdue University at Indianapolis

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