TREVOR GELFAN
Phoenix
Summary
Dynamic professional with a welcoming personality and strong conflict resolution skills, honed as an Executive Assistant at Beyond Normal Partnerships. Proven ability to multitask and manage events effectively, ensuring seamless operations. Committed to delivering exceptional customer service, fostering positive relationships, and enhancing team collaboration in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Delivery Driver
Amazon
Gilbert
07.2024 - Current
- Determined optimal routes based on GPS application information and knowledge of local routes.
- Loaded trucks and safely secured merchandise to prevent damage during transportation.
- Transported and safely delivered items to prevent damage or loss.
- Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
Executive Assistant to the Chief Executive Officer
Beyond Normal Partnerships
Scottsdale
12.2023 - 06.2024
- Participated in frequent communication with other administrative team members, human resources and finance department on special projects and events.
- The opportunity to plan and manage business events.
- Facilitated board meeting agendas and distributed support materials in advance for successful sessions.
- Followed proper accounting and bookkeeping procedures to support audits.
Team Member
Starbucks
08.2020 - 11.2023
- My responsibilities during my time at Starbucks included ringing customers up, store cleaning, stocking, beverage making, and over the phone catering orders that I would pack up
- My experience with customer service was sharpened after working at both establishments and I do like when people can leave with a smile
Team Member
Chick-Fil-A
07.2017 - 08.2018
- My responsibilities during my time at Chick-Fil-A included ringing customers up, store cleaning, stocking, cooking, interior design, and over the phone catering orders that I would then deliver in the van
- My experience with customer service was sharpened after working at both establishments and I do like when people can leave with a smile
Education
BACHELORS OF SCIENCE - COMMUNICATION
ARIZONA STATE UNIVERSITY
Tempe, AZ01.2023
High School Scholarship - Communications
MESA COMMUNITY COLLEGE
Mesa, AZ01.2020
Skills
- Clear communicator
- Ability to multitask
- Welcoming personality
- Clear-minded
- Natural, positive attitude
- Attention to detail
- Data entry
- Conflict resolution
- Time management
- Customer service
- Team collaboration
References
- Marie Olson, (480)-274-4429
- Christopher Vance, (480)-823-6859
Affiliations
- Hiking
- Family Time
- Lake Days
References
References available upon request.
Timeline
Delivery Driver
Amazon
07.2024 - Current
Executive Assistant to the Chief Executive Officer
Beyond Normal Partnerships
12.2023 - 06.2024
Team Member
Starbucks
08.2020 - 11.2023
Team Member
Chick-Fil-A
07.2017 - 08.2018
BACHELORS OF SCIENCE - COMMUNICATION
ARIZONA STATE UNIVERSITY
High School Scholarship - Communications
MESA COMMUNITY COLLEGE
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