Summary
Overview
Work History
Education
Skills
Key Qualifications
Cover Letter
Timeline
Generic

Trevor Plautz

Phoenix

Summary

Dynamic Recreation Coordinator with extensive experience at the City of Phoenix, excelling in program planning and community partnerships. Proven track record in enhancing customer satisfaction and supervising volunteers. Skilled in ActiveNet reservation systems and committed to delivering exceptional service while managing diverse recreational activities.

Overview

15
15
years of professional experience

Work History

Recreation Coordinator II

City of Phoenix
10.2022 - Current
  • Directs the activities of full-time and part-time employees and volunteers who staff programs and facilities.
  • Communicates and works with individuals or groups to stimulate interest and support for recreation activities.
  • Schedules and conducts classes and workshops in specialization areas.
  • Keeps financial and activity records and submits reports.
  • Designs and prepares flyers.
  • Oversees recreation activities and conducts program evaluations.
  • Performs and maintains web-based registration procedures.
  • Performs on-site participant registration for recreational activities.
  • Maintains regular and reliable attendance.
  • Demonstrates superior seamless customer service, integrity, and commitment to innovation, efficiency, and fiscally responsible activity.
  • Works more than forty hours in a workweek without additional compensation to perform assigned job duties, including weekends, evenings, early morning hours, and holidays as required.
  • Perform supervisory responsibilities over others.
  • Plan, organize, and evaluate programs.
  • Comprehend and make inferences from written materials.
  • Communicate in the English language by phone or in person in a one-to-one or group setting.
  • Produce written documents in the English language with clearly organized thoughts using proper sentence construction, punctuation, and grammar.
  • Learn job-related responsibilities primarily through oral instruction and observation which takes place mainly in an on-the-job training setting.
  • Work cooperatively and professionally with other City employees and the general public including groups of all ages and socioeconomic backgrounds.
  • Work safely without presenting a direct threat to self or others.
  • Work flexible hours including evenings and weekends.
  • Improved customer satisfaction with recreational services by regularly soliciting feedback and making necessary adjustments.
  • Maintained inventory of supplies and equipment with established sign-out procedures.
  • Scheduled events in recreation facilities and monitored facility conditions.

Park Ranger II

City of Phoenix
10.2015 - Current
  • Acting Park Ranger III at South Mountain Park from June 6th 2017 – June 17th 2017, which included supervising 7 Park Ranger II’s.
  • Park Steward Liaison.
  • PhoenixFit Liaison.
  • Supervise Park Stewards and Volunteers.
  • Plan Park Steward Programs and log Park Steward hours.
  • Computer experience word, excel, ActiveNet, internet and intranet.
  • Plan volunteer and church group projects.
  • Program Committee Liaison.
  • National Trail Trek Liaison (organize 50+ volunteers).
  • Phoenix Summit Challenge Liaison (organize 100+ volunteers).
  • Enforces park rules and regulations, write tickets when needed.
  • ActiveNet, enter programs, pull rosters, enter reservations city wide for the Parks Department.
  • Plan, organizes, and teaches outdoor programs and education, recreation interpretive sessions and programs.
  • Promote recreational activities.
  • Lead Hikes.
  • Worked special events.
  • Communicate and teach Take a Hike, Do It Right classes to the public.
  • Demonstrates superior seamless customer service, integrity, and commitment to innovation, efficiency, and fiscally responsible.
  • Complete attendance, injured persons and related reports.
  • Testify on the city’s behalf for written citations in court.
  • Use common tools for park repairs.
  • Anticipate and solve problems.
  • Use verbal and personal skills to communicate in person and on radio to the Police and Fire Department personnel.
  • Communicate effectively to a group or one on one with members of the community.
  • Able to lift 50+ pounds and work in variety of weather conditions.
  • Clean parks and facilities as needed.
  • Perform search and rescues effectively.
  • Know the desert ecosystem and Sonoran life zone.
  • Advanced first aid and CPR.
  • Produce written documents and reports that are correct, organized and correct such as IRMA’S.
  • Operate city vehicles and equipment.
  • Install Park kiosks.
  • Uses the chain of command properly.
  • City of Phoenix 4x4 certified.
  • Knowledgeable on trail work.
  • City of Phoenix Mountain Bike certified.
  • City of Phoenix Van certified.
  • Worked busy holidays.
  • Worked heat awareness stations at trailheads.
  • Excellent computer skills such as word, excel, and publisher.
  • Make flyers for programs.
  • NASP BAI certified, able to teach archery classes.
  • Work with college students on projects such as cleanups and invasive plant removal.
  • Write ATTC and NOV’s.

Park Ranger II

City of Phoenix
03.2015 - 10.2015
  • Enforces park rules and regulations.
  • Active net.
  • Plan, organizes, and teaches outdoor programs and education, recreation interpretive sessions and programs.
  • Communicate and teach Hike It Right classes to the public.
  • Demonstrates superior seamless customer service, integrity, and commitment to innovation, efficiency, and fiscally responsible.
  • Complete attendance, injured persons and related reports.
  • Testify on the city’s behalf for written citations in court.
  • Use common tools for park repairs.
  • Anticipate and solve problems.
  • Use verbal and personal skills to communicate in person and on radio to the Police and Fire Department personnel.
  • Communicate effectively to a group or one on one with members of the community.
  • Must be able to lift 50 pounds and work in variety of weather conditions.
  • Clean parks and facilities as needed.
  • Perform search and rescues effectively.
  • Know the desert ecosystem and Sonoran life zone.
  • Advanced first aid and CPR.
  • Produce written documents and reports that are correct, organized and correct.
  • Operate city vehicles and equipment.

Recreation Leader

City of Phoenix
Pecos Community Center
12.2012 - 03.2015
  • Help the public at the front desk.
  • Complete required reports and paperwork.
  • Drive city vehicles.
  • Open and close facility.
  • Answer phones.
  • Program and Coordinate youth basketball league.
  • Request office supplies when needed.
  • Supervise the public in the center.
  • Register the public for classes (Active Program).
  • Register the public for park reservations (Active Program).
  • Accept payments for activities and programs.
  • Coach sports.
  • Learn job related material through structured lectures, reading oral instruction and observation.
  • Program/Coordinate league play.
  • Work with youth participant’s parents.
  • Teach recreation classes.
  • Set up facilities for classes.
  • Work Special Events such as Dinner at South Mountain Park and Movies in the Park.
  • Worked on city-wide recreation programs such as Phoenix Plays.
  • Clean facilities when needed.
  • Complete required reports and paperwork.
  • Attend trainings.
  • Make sure facilities are safe.
  • Drive city vehicles.
  • Handled minor disciplinary problems.
  • Communicate with Supervisor daily.
  • Maintain regular and reliable attendance.
  • Follow city policies and procedures.
  • Other tasks as assigned.

Recreation Staff II

City of Phoenix / ARG Staffing
Pecos Community Center
05.2012 - 07.2012
  • Company Overview: temporary
  • Perform recreation activities in a lead capacity.
  • Plan and organize recreation program for school age children.
  • Work cooperatively with peers, subordinates, supervisors and the public.
  • Check facilities to make sure they are safe for participants.
  • Complete required reports and paperwork.
  • Handled minor disciplinary problem.
  • Follow policies and procedures.
  • Other tasked as assigned.
  • Temporary

Recreation Staff I

City of Phoenix / ARG Staffing
Pecos Community Center
05.2011 - 07.2011
  • Company Overview: temporary
  • Monitored and lead a variety of recreational activities.
  • Worked in summer recreation programs for school age children.
  • Handled minor disciplinary problems.
  • Follow policies and procedures.
  • Other tasked as assigned.
  • Temporary

Recreation Staff

City of Phoenix
05.2010 - 07.2010
  • Company Overview: temporary
  • Monitored and lead a variety of recreational activities.
  • Worked in summer recreation programs for school age children.
  • Handled minor disciplinary problems.
  • Follow policies and procedures.
  • Other tasked as assigned.
  • Temporary

Education

Rio Salado Community College
01.2013

AA degree -

Gateway Community College
01.2013

East Central University
01.2012

High School Diploma -

Basha High School
01.2009

Skills

  • Excellent Customer Service
  • ActiveNet Reservation Experience
  • Complete Reports
  • Programming Experience
  • Park and Facility Supervision
  • Follow Policies/Procedures
  • Program Budgeting
  • Community Partnerships
  • Volunteer Supervision
  • Event coordination
  • Program planning

Key Qualifications

  • Special Event Planning
  • Research Methods/Procedures
  • Excellent Customer Service
  • ActiveNet Reservation Experience
  • Park Enforcement
  • Complete Reports
  • Programming Experience
  • Park and Facility Supervision
  • Follow Policies/Procedures
  • Program Budgeting
  • Community Partnerships
  • Volunteer Supervision

Cover Letter

Hiring Supervisor, My name is Trevor Plautz and I am currently a full-time City of Phoenix Park Ranger II seeking the position of Recreation Programmer. I have always been interested in advancing my career with the City of Phoenix. I have worked for the City of Phoenix as a part-time employee at Pecos Community Center in a lead role for several years until my current position as a full-time Park Ranger II. I have over 7 years of special event on large city-wide special events and recreation programming experience. I am familiar with the City’s policies and procedures. I am proficient in ActiveNet the city-wide parks reservation system. I represent the Parks Department daily with excellent customer service. I enforce park rules by writing citations when needed and have gone to court to defend them. I have computer experience and I communicate with my supervisor on a regular basis. I am a dedicated and reliable employee. I have the experience and skills you are looking for in this position., Thank You, Trevor Plautz

Timeline

Recreation Coordinator II

City of Phoenix
10.2022 - Current

Park Ranger II

City of Phoenix
10.2015 - Current

Park Ranger II

City of Phoenix
03.2015 - 10.2015

Recreation Leader

City of Phoenix
12.2012 - 03.2015

Recreation Staff II

City of Phoenix / ARG Staffing
05.2012 - 07.2012

Recreation Staff I

City of Phoenix / ARG Staffing
05.2011 - 07.2011

Recreation Staff

City of Phoenix
05.2010 - 07.2010

Rio Salado Community College

AA degree -

Gateway Community College

East Central University

High School Diploma -

Basha High School
Trevor Plautz