Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Trinity Harris

Phoenix

Summary

Dedicated professional with experience as a Wheelchair Agent at Prospect Service, excelling in wheelchair navigation and disability awareness. Enhanced passenger comfort through exceptional customer service and professionalism, ensuring timely boarding and reducing anxiety. Proven ability to streamline processes and foster positive relationships, contributing to a supportive travel environment.

Personable and reliable with positive attitude, well-suited for assisting individuals with mobility needs. Demonstrates strong communication skills and compassionate approach, alongside ability to handle physical tasks and operate necessary equipment efficiently. Committed to enhancing comfort and accessibility of passengers, ensuring their safe and timely assistance.

Overview

1
1
year of professional experience

Work History

Wheelchair Agent

Prospect Service
10.2024 - Current
  • Assisted unaccompanied minors and special needs passengers by transporting and claiming personal baggage and belongings.
  • Streamlined check-in processes for disabled passengers, effectively minimizing wait times and alleviating stress levels.
  • Maximized efficiency through punctual attendance at assigned gates, preparedness for incoming flights, and rapid response to last-minute changes in plans or priorities.
  • Enhanced passenger comfort by efficiently assisting with wheelchair transfers and mobility support.
  • Reduced passenger anxiety by patiently answering questions regarding travel procedures and offering reassurance during challenging situations.
  • Contributed to a positive airport environment by consistently maintaining a professional demeanor and engaging in respectful communication.
  • Facilitated smooth travel experiences by providing exceptional customer service and addressing individual needs.
  • Ensured timely boarding for passengers with disabilities, carefully navigating through crowded terminals.

Cashier

McDonald's Airport
05.2024 - 09.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Helped customers complete purchases, locate items, and join reward programs.

Education

North High School
Phoenix, AZ

Skills

  • Wheelchair navigation
  • Disability awareness
  • Safety awareness
  • Professionalism and courtesy

Languages

English
Full Professional
Spanish
Limited Working

Timeline

Wheelchair Agent

Prospect Service
10.2024 - Current

Cashier

McDonald's Airport
05.2024 - 09.2024

North High School
Trinity Harris