Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Trinity Health

Phoenix

Summary

Friendly and dependable customer service professional with experience in retail, food service, and call center environments. Passionate about animal care with hands-on experience caring for cats, dogs, and horses. Skilled at helping customers, maintaining organized spaces, and creating positive experiences in fast-paced environments. Excited to bring strong customer service and genuine love for animals to a role at PetSmart.

Overview

3
3
years of professional experience
2026
2026
years of post-secondary education

Work History

Office Assistant

Shawn Martin
Cave Creek
01.2026 - Current
  • Managed daily office operations and maintained organized filing systems.
  • Coordinated communication between staff and clients to ensure smooth workflow.
  • Assisted with event paperwork, organization, and administrative tasks during horse shows
  • Supported office operations in a fast-paced event environment
  • Maintained cleanliness and organization of common areas and workspaces.

Private Nanny

Larisa Abbott
New River
06.2025 - 10.2025
  • Provided childcare including supervision, meals, and activities
  • Maintained a safe and positive environment
  • Implemented daily routines to promote structure and stability for children.
  • Bathed and dressed babies, changed diapers, and prepared bottles and feeding equipment.

Sales Associate

Jars Cannabis
New River
08.2023 - 03.2024
  • Assisted customers with product selection and recommendations.
  • Maintained cleanliness and organization of the sales floor.
  • Educated customers about cannabis products and their benefits.
  • Processed transactions accurately using point-of-sale systems.
  • Handled customer inquiries and resolved issues promptly.

Customer Service Representative

Consumer Cellular
Phoenix
02.2023 - 06.2023
  • Assisted customers with inquiries regarding products and services.
  • Resolved customer issues using company guidelines and resources.
  • Documented customer interactions for future reference and analysis.
  • Managed high-volume calls while maintaining professionalism and empathy.

Education

General Education Degree/Diploma
Phoenix, Arizona

Skills

  • Customer service
  • Event coordination
  • Office administration
  • Effective communication
  • Time management
  • Data entry
  • Team collaboration
  • Professional and mature

Affiliations

Volunteer (Upcoming) Humane Society | 2026

  • Scheduled to assist with animal care and shelter support
  • Helping maintain clean, safe environments for shelter animals
  • Supporting staff with daily shelter operations

Animal Care & Pet Ownership

  • Provide consistent daily care for two cats including feeding, grooming, litter maintenance, and enrichment activities
  • Familiar with maintaining clean and sanitary pet environments
  • Grew up around horses and dogs on a ranch, assisting with feeding, grooming, and general animal handling
  • Passionate about animal wellbeing and responsible pet ownership

Timeline

Office Assistant

Shawn Martin
01.2026 - Current

Private Nanny

Larisa Abbott
06.2025 - 10.2025

Sales Associate

Jars Cannabis
08.2023 - 03.2024

Customer Service Representative

Consumer Cellular
02.2023 - 06.2023

General Education Degree/Diploma
Trinity Health