Trinity Williams
Chandler
Summary
A Public Health graduate with an extensive background in high-end hospitality and customer service, experienced in fast paced environments and delivering attentive, detail-oriented care. Bringing strong communication skills, empathy, and professionalism, I am seeking an entry-level opportunity to transition into healthcare and follow my passion of pursuing a long term career in the field.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Hostess
Social Tap Old Town Scottsdale
Scottsdale, AZ
11.2025 - Current
- Greeted and seated guests, ensuring a welcoming environment.
- Assisted in training new staff on customer service standards.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Hostess /Server Assistant
George & Gather
Chandler, AZ
01.2025 - 06.2025
- Fostered positive dining atmosphere by offering exceptional customer service.
- Demonstrated strong organizational skills by managing incoming calls during busy shifts.
- Assisted in de-escalating situations and putting customers needs first.
Poolside Server
Flagstaff Ranch Golf Club
Flagstaff, AZ
05.2022 - 08.2024
- Delivered exceptional customer service in high-pressure poolside environment.
- Resolved guest complaints promptly with empathy, professionalism, and appropriate solutions.
- Strengthened client relationships, provided exceptional customer service and follow-up.
Kids Camp Counselor
Flagstaff Ranch Golf Club
Flagstaff, AZ
05.2022 - 08.2024
- Developed and implemented creative educational programs to enhance children's learning experiences.
- Managed groups of up to 20 children during outings, maintaining control while providing an enjoyable experience for all participants.
- Established strong relationships with parents, offering regular updates on child progress and camp activities.
Education
Bachelor of Science - Public Health
Northern Arizona University
Flagstaff, AZ05-2025
Skills
- Experience in fast-paced and high-pressure environments
- Problem-solving aptitude and conflict resolution
- Hospitality service expertise
- Food and beverage serving
- Medical Terminology
- Risk-prevention
- Health education and promotion
- Childcare
- Patience and empathy
Certification
- American Red Cross BLS/CPR certified
Timeline
Hostess
Social Tap Old Town Scottsdale
11.2025 - Current
Hostess /Server Assistant
George & Gather
01.2025 - 06.2025
Poolside Server
Flagstaff Ranch Golf Club
05.2022 - 08.2024
Kids Camp Counselor
Flagstaff Ranch Golf Club
05.2022 - 08.2024
Bachelor of Science - Public Health
Northern Arizona University