Summary
Overview
Work History
Education
Skills
Timeline
Generic

Trishia Mattox

Sun City

Summary

Sales Associate with a proven track record at Walmart, excelling in customer service and inventory control. Demonstrated ability to enhance store appearance, boost customer satisfaction, and contribute to sales growth through effective teamwork and problem-solving skills. Skilled in creating engaging merchandise displays and managing financial transactions, consistently achieving high levels of customer loyalty and repeat business.

Overview

21
21
years of professional experience

Work History

Sales Associate

Walmart
03.2004 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
  • Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
  • Managed inventory to ensure product availability, contributing to uptick in sales.
  • Participated in visual merchandising, creating attractive displays that stimulated customer interest and sales.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Wrapped, boxed and weighed bakery department products.

Education

None -

Seminole High School
Seminole, TX

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Reliable and punctual
  • Stocking and receiving
  • Payment processing
  • Inventory control
  • Merchandise display
  • Product recommendations
  • Order processing
  • Display setup

Timeline

Sales Associate

Walmart
03.2004 - Current

None -

Seminole High School

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Trishia Mattox