Summary
Overview
Work History
Skills
Affiliations
Accomplishments
Reference
Timeline
Generic

Tristan Bass

El Mirage

Summary

Flexible Crew Team Member with strong understanding of fast food restaurant industry. Determined and collaborative team member with leadership and commitment to fast action under pressure. Exceptional customer service perfectionist with patience, deliberation and dedication to patron satisfaction. Dependable professional with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty. Collaborative Crew Team Member with many years of experience supporting busy restaurant operations with clear communication skills and definitive action in critical situations. Sharp and flexible employee willing to assume different roles depending on need at moment's notice. Exceptional chef and server with dedication to company values and protocols. Hardworking crew member boasts solid understanding of operational practices and safety standards. Capably comprehends and follows detailed instructions to complete work tasks. Contributes to overall team success with field knowledge and dedication to going beyond to properly complete tasks.

Overview

5
5
years of professional experience

Work History

Crew Team Member

McDonald's
El Mirage
03.2025 - Current
  • Operated cash register accurately and efficiently.
  • Greeted customers in a friendly manner upon entering the store.
  • Answered customer questions regarding product features, pricing, availability.
  • Provided training and guidance to new team members.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Stocked shelves and cases with new or transferred items.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Scrubbed and polished counters to remove debris and food.
  • Served food and beverages at take-out counters to provide fast service to waiting guests.
  • Performed store opening and closing procedures as directed by management team.
  • Cleaned work areas regularly throughout shift.
  • Unloaded trucks of incoming merchandise in an organized fashion.
  • Provided excellent customer service at all times.
  • Collaborated with other crew members to complete tasks quickly and efficiently.
  • Washed dishes, cleaned countertops and sanitized high-use areas.
  • Maintained cleanliness of store by sweeping, mopping, and dusting surfaces.
  • Packaged menu items into bags or trays and placed drink orders into carriers.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Wiped down tables and equipment, swept and refilled stock.

Dishwasher

Olive Garden
El Mirage
08.2024 - 11.2024
  • Disposed of glassware that had been broken or chipped according to safety procedures.
  • Stocked service areas with clean plates, bowls, cups, and other items as needed.
  • Maintained adequate levels of cleaning supplies for washing dishes.
  • Sanitized surfaces after each use following standard sanitation practices.
  • Checked temperatures of dishwashing machines to ensure proper functioning.
  • Loaded dirty dishes into the dishwasher racks and unloaded clean dishes from the washer onto carts or shelves.
  • Performed routine maintenance tasks such as cleaning filters in the dishwashing machine.
  • Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
  • Inspected all returned dishes for cleanliness before restocking them on shelves.
  • Kept dishware, glasses and utensils ready for customer needs by quickly scraping, washing, and restacking items.

Warehouse Worker

Amazon
Goodyear
01.2022 - 04.2024
  • Investigated any reported problems regarding shipping errors or damages.
  • Inspected damaged goods prior to disposal or return to vendor.
  • Assembled orders according to customer requests.
  • Organized warehouse space for efficient storage of products.
  • Operated scanners, computers, and other equipment to track orders.
  • Monitored temperature and humidity levels in warehouse.
  • Inspected incoming shipments for damage or discrepancies.

Shift Supervisor

Smart And Final
San Jose
07.2020 - 03.2021
  • Provided on-the-job training to new staff members.
  • Responded promptly to customer inquiries or complaints in a professional manner.
  • Developed strategies for improving operational efficiency and customer service levels.
  • Trained new employees on company policies and procedures.
  • Communicated clearly with employees regarding job duties, expectations, and policies.
  • Served as a role model for other employees by demonstrating professional behavior at all times.
  • Resolved customer complaints in a timely manner.
  • Reviewed employee time sheets for accuracy prior to submitting them for payroll processing.
  • Resolved conflicts between staff members in a timely manner.
  • Maintained accurate records of daily transactions and deposits.
  • Conducted weekly inventory of supplies, equipment, and food items.
  • Assigned tasks to team members based on their strengths and skill sets.
  • Coordinated with other departments to ensure smooth workflow between shifts.
  • Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
  • Created work schedules for staff while adhering to labor laws and budget constraints.
  • Completed opening and closing duties to facilitate business operations.
  • Assisted general manager with operations game plan and company initiatives implementation.
  • Managed daily workflow and scheduled staff for adequate coverage.
  • Maintained cleanliness and organization of the work area to uphold company standards.
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Operated cash registers and balanced cash drawers to ensure accuracy in transactions.

Skills

  • Customer service
  • Cash handling
  • Teamwork and collaboration
  • Positive attitude
  • Workplace safety
  • Customer engagement
  • Beverage preparation
  • Basic math
  • Problem-solving
  • Reliability and punctuality
  • Cleaning and sanitation
  • Verbal and written communication
  • Attention to detail
  • Food preparation
  • Food handling safety
  • Dishwashing
  • Food handling
  • Multitasking and organization
  • Clear communication
  • Safe food handling
  • Store opening and closing
  • Flexible schedule
  • Positive company representation
  • Cleaning and sanitizing
  • Crew leadership
  • Task prioritization

Affiliations

  • Gaming
  • music
  • Fashion
  • Skating

Accomplishments

  • Supervisor award at Smart and final

Reference

  • Mercy M. Delacruz {General Manager}-{408}620-7384
  • Manuel F. Ramirez {Manager}-{408}637-6512
  • Chris Nanney {project Manager}-{562}394-8574

Timeline

Crew Team Member

McDonald's
03.2025 - Current

Dishwasher

Olive Garden
08.2024 - 11.2024

Warehouse Worker

Amazon
01.2022 - 04.2024

Shift Supervisor

Smart And Final
07.2020 - 03.2021

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Tristan Bass