Tristan Nichols
Gilbert
Summary
Reliable Bartender with background in both high-volume and intimate bar settings. Skills include mixology, customer service, cash handling, inventory management and team collaboration. Known for creating unique cocktails that enhance dining experience and increase customer satisfaction. Proven ability to improve bar operations and contribute to business growth.
Overview
6
6
years of professional experience
Work History
Bartender
Whiskey Row Gilbert
Gilbert
11.2024 - Current
- Crafted and served cocktails and beverages, ensuring quality and presentation for guest satisfaction.
- Delivered exceptional customer service, fostering positive guest experiences and encouraging repeat visits.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Ensured cleanliness and organization of bar area, contributing to efficient service and guest safety.
- Developed good working relationships with fellow employees through effective communication.
BARTENDER
The Porch Gilbert
Gilbert
09.2023 - 12.2024
- Maintained current knowledge of cocktail, wine, and beer menus, ensuring accurate service and customer engagement.
- Greeted patrons seated at bar, provided menus and memorized or recorded drink and food orders.
- Greeted bar patrons, presented menus, and accurately recorded drink and food orders for efficient service.
- Verified legal drinking age of patrons through stringent ID checks.
- Used POS system to process cash and credit card transactions.
- Remembered customer preferences and past orders, strengthening relationships and increasing repeat visits.
BOTTLE SERVICE WAITRESS
The Hot Chick
Scottsdale
03.2022 - 02.2024
- Achieved and surpassed sales goals by collaborating with team to offer great guest experiences and exceptional customer service.
- Surpassed sales goals by collaborating with team to enhance guest experiences through exceptional service.
- Increased sales by frequently replenishing beverages and proactively checking in with guests to ensure satisfaction.
- Initiated friendly conversations with customers to foster connections and enhance overall satisfaction.
BARTENDER
Cantina Gueros
Peoria
03.2021 - 08.2022
- Increased sales by introducing new and promotional cocktail recipes.
- Greeted patrons at bar, provided menus, and accurately recorded drink and food orders to ensure timely service.
- Maintained updated knowledge of cocktail, wine, and beer menus and memorized all in-house recipes.
- Greeted patrons seated at bar, provided menus, and memorized or recorded drink and food orders.
- Boosted sales by introducing and promoting innovative cocktail recipes, enhancing customer experience.
- Engaged with customers and recommended specials to foster rapport and enhance customer loyalty.
- Used POS system to process cash and credit card transactions.
ASSISTANT STORE MANAGER
Tillys
Phoenix
03.2021 - 11.2021
- Established customer relationships to generate more business, maintain store profitability, and expand brand loyalty and recognition.
- Coordinated and supervised activities of team members to consistently meet customers' needs.
- Established customer relationships that generated additional business, maintained store profitability, and enhanced brand loyalty.
- Worked on sales floor and interacted with customers and employees to maximize and expand potential.
- Coordinated and supervised team activities to effectively meet customer needs.
- Enhanced customer satisfaction and loyalty by creating a positive, memorable shopping atmosphere.
BARISTA
Black Rock Coffee
Peoria
06.2020 - 03.2021
- Made and served specialty coffee and tea beverages.
- Ground and blended coffee beans, brewed coffee and tea, prepared sandwiches and baked goods and served items to customers.
- Engaged with new and regular customers to create a welcoming atmosphere.
- Mastered drink and food preparations to provide customers with in-depth product knowledge.
- Connected with customers and gave each person positive a positive experience to promote long-term loyalty.
- Adhered to recipes and presentations for food and beverage items and contributed to positive team a positive team environment.
- Adhered to recipes and presentations for food and beverage items and contributed to positive team environment.
- Learned about brewing methods, beverage blends, food preparation, and presentation techniques to improve customer service and product quality.
Education
Undergraduate - Psychology, Spanish
Grand Canyon University
Phoenix, AZHigh School Diploma -
Liberty High School
Peoria, AZSkills
- Mixology techniques
- Bartending techniques
- Customer service oriented
- Effective communication
- Fast-paced adaptability
- Reliable
- Career advancement
Timeline
Bartender
Whiskey Row Gilbert
11.2024 - Current
BARTENDER
The Porch Gilbert
09.2023 - 12.2024
BOTTLE SERVICE WAITRESS
The Hot Chick
03.2022 - 02.2024
BARTENDER
Cantina Gueros
03.2021 - 08.2022
ASSISTANT STORE MANAGER
Tillys
03.2021 - 11.2021
BARISTA
Black Rock Coffee
06.2020 - 03.2021
Undergraduate - Psychology, Spanish
Grand Canyon University
High School Diploma -
Liberty High School