Results-driven professional with extensive experience in pest management and customer service. Skilled in record keeping and time management, effectively training new staff to tackle challenges and improve client satisfaction.
Overview
6
6
years of professional experience
Work History
Senior Field Expert
Moxie Pest Control Of Arizona
Phoenix
03.2023 - Current
Delivered customer service by promptly addressing client concerns and questions, enhancing client satisfaction.
Evaluated and addressed pest-related issues in residential homes
Identified customer needs and sold additional services, contributing to client retention and service expansion.
Maintained accurate records of service visits, treatments, and client communications consistently.
Trained new field experts on company procedures and pest management techniques, ensuring consistent service quality.
Field Technician
Poodini Pest Waste Removal
Gilbert
01.2022 - 02.2023
Maintained cleanliness and hygiene of residential properties by removing pet waste.
Optimized daily client routing to enhance time management and service efficiency.
Ensured client satisfaction through exceptional customer service.
Pharmacy Technician Trainee
PillPack Pharmacy
Phoenix
02.2020 - 11.2020
Assisted head pharmacist in efficiently filling high volume of prescriptions daily.
Managed inventory processes, including stock rotation, removal of expired or damaged products, and resolution of drug count discrepancies.