Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Troy Fink

Gilbert

Summary

Hardworking and outgoing with a strong background in restaurants and sales. I’m great with people, quick on my feet, and comfortable in fast-paced environments. I’ve worked in both casual and upscale restaurants, and I know how to give guests a great experience while keeping things moving. Looking to join a solid team where I can bring energy, professionalism, and reliable service.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Health & Life Insurance Agent

Self-Employed
Gilbert
01.2023 - Current
  • Built a book of clients through cold outreach, lead follow-up, and consultative sales
  • Explained complex insurance plans in simple terms to a wide range of clients
  • Managed pipeline, follow-up systems, and cross-sold additional services

Server

Firebirds Wood Fired Grill
Chandler
01.2023 - 01.2024
  • Delivered polished dining service in an upscale casual environment
  • Memorized rotating seasonal menus and wine pairings
  • Regularly upsold appetizers, cocktails, and desserts to exceed ticket goals
  • Maintained fine-dining standards in table presentation and guest interaction

Sales Representative

Door-to-Door Sales
Phoenix
01.2021 - 01.2023
  • Engaged with 50+ homeowners daily to pitch and close residential service packages
  • Developed thick skin and strong objection-handling in competitive territory
  • Learned to build rapport within seconds and customize approach per customer

Server

Texas Roadhouse
Gilbert
01.2021 - 01.2022
  • Managed 6+ table sections during high-volume dinner shifts
  • Delivered fast, friendly service while handling custom orders and dietary needs
  • Built regular clientele through positive energy and memorable guest experiences
  • Consistently ranked among top servers for sales and guest satisfaction

Realtor Associate

Gilbert
01.2020 - 01.2021
  • Worked with buyers and sellers in residential real estate transactions
  • Handled client communications, showings, contracts, and negotiations
  • Maintained a professional image while managing high-stakes deals and timelines

Skills

  • Upscale customer service
  • Table etiquette
  • Sales techniques
  • Upselling techniques
  • Fast-paced service
  • High-volume service
  • POS system
  • Cash handling
  • Strong interpersonal communication
  • Conflict resolution
  • Problem-solving
  • Team collaboration

Certification

  • Arizona Title 4 Alcohol Certification, in progress, 08/01/25
  • Arizona Food Handler Card, in progress, 08/01/25

Timeline

Health & Life Insurance Agent

Self-Employed
01.2023 - Current

Server

Firebirds Wood Fired Grill
01.2023 - 01.2024

Sales Representative

Door-to-Door Sales
01.2021 - 01.2023

Server

Texas Roadhouse
01.2021 - 01.2022

Realtor Associate

01.2020 - 01.2021
Troy Fink