Turahirwa Nkurunziza
Phoenix
Summary
Experienced in security operations with a focus on access control and risk assessment. Conducted regular patrols to maintain order and enforce regulations, identifying potential security threats and reporting them to appropriate personnel. Managed access control points, ensuring only authorized individuals entered secured areas while effectively communicating with visitors. Provided training support for new hires, contributing to team efficiency and operational effectiveness.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Lead Security Guard
Addis Ababa bar and lounge
Phoenix
12.2024 - Current
- Ensured all necessary documents were completed accurately and in a timely manner.
- Conducted regular patrols of premises to maintain order and enforce regulations.
- Identified potential security risks and threats and reported them to the appropriate personnel.
- Interacted with visitors upon their arrival at the facility in a professional manner.
- Managed access control points such as gates, doors, and garages, ensuring that only authorized persons are allowed entry into secured areas.
- Reported any suspicious behavior or activities that could lead to a breach of security protocol.
Hospitality Team Member
Abm Industries Inc De
Phoenix
08.2020 - 11.2024
- Checked identification for patrons purchasing alcoholic beverages.
- Communicated effectively with team members to ensure smooth operations during peak hours.
- Provided training support for new hires.
- Restocked supplies as needed throughout shift.
- Maintained cleanliness of dining area, kitchen, and other areas of the restaurant.
Customer Service Cashier
Papa Johns
Phoenix
02.2020 - 08.2020
- Provided excellent customer service by helping customers locate items they were looking for.
- Ensured that all areas of the retail floor were properly stocked throughout each shift.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Resolved customer complaints in a professional manner.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion.
Assembly Line Production Worker
PepsiCo
Phoenix
11.2019 - 01.2020
- Loaded and unloaded parts into machines for processing.
- Followed detailed instructions on blueprints and schematics during assembly processes.
- Inspected incoming raw materials prior to use in order to ensure quality assurance.
- Rotated through various positions on the assembly line as needed by management.
- Stacked finished products onto pallets in preparation for shipment from the facility.
- Assembled components according to established procedures and safety protocols.
Education
High School Diploma -
G.S Kageyo
Gicumbi, Rwanda12-2018
Skills
- Access control
- Risk assessment
- Incident reporting
- Surveillance monitoring
- Customer service
- Attention to detail
- Investigative skills
- Surveillance techniques
- Work ethic
- Security camera monitoring
- Building patrol
- Event security
- Kinyarwanda and Swahili fluency
Languages
King Rwanda
Full Professional
Swahili
Full Professional
Certification
- Outstanding employee
Timeline
Lead Security Guard
Addis Ababa bar and lounge
12.2024 - Current
Hospitality Team Member
Abm Industries Inc De
08.2020 - 11.2024
Customer Service Cashier
Papa Johns
02.2020 - 08.2020
Assembly Line Production Worker
PepsiCo
11.2019 - 01.2020
High School Diploma -
G.S Kageyo