Tural Garayev
Baku
Summary
- Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations.
- Talented leader with analytical approach to business planning and day-to-day problem-solving. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
14
14
years of professional experience
Work History
Manager
Ekzotika Parquet
09.2019 - 02.2024
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and implemented business strategies to achieve business goals and stay competitive.
Receptionist
Vetro Studios Hotel
09.2017 - 01.2018
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
Sales Manager
Ekzotika Parquet
10.2009 - 05.2013
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
Education
Bachelor of Arts - Language Interpretation And Translation
Yildiz Technical University
İstanbul/Turkey07.2018
Bachelor of Science - Business Administration And Management
Sumgait State University
Sumgait06.2014
Skills
- Verbal and Written Communication
- Customer Relationship Management
- Staff Management
- Budget Controls
- Complex Problem-Solving
- Social Media Platforms
- Issue and Conflict Resolution
- Employee Training
- Time Management
Languages
Azerbaijani
Native language
Turkish
Advanced
C1
English
Intermediate
B1
French
Intermediate
B1
Japanese
Beginner
A1
Hobbies
- Making short videos and music
- Reading
- Traveling
- Cycling
Timeline
Manager
Ekzotika Parquet
09.2019 - 02.2024
Receptionist
Vetro Studios Hotel
09.2017 - 01.2018
Sales Manager
Ekzotika Parquet
10.2009 - 05.2013
Bachelor of Arts - Language Interpretation And Translation
Yildiz Technical University
Bachelor of Science - Business Administration And Management
Sumgait State University
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