Hi, I’m
Tural Rzayev
Xirdalan
Summary
Expert in bartending with a deep knowledge of the alcohol market and beverage culture . I have a developed network of contacts among bartenders and industry representatives,which helps to effectively promote brands and build partnerships . I understand the logic of sales and the features of the HoReCa segment. Experience in team management and organizations of internal processes allows you to achieve high results and stable growth of indicators.
Overview
15
years of professional experience
1
Certification
Work History
Fomo Club
Operations Manager
10.2023 - Current
Job overview
- Streamlined operational processes to enhance efficiency and reduce waste across multiple departments.
- Led cross-functional teams to implement strategic initiatives, resulting in improved service delivery.
- Developed and executed training programs for staff, increasing productivity and job satisfaction.
- Analyzed performance metrics to identify areas for improvement and implemented corrective actions.
Four Seasons Hotel
Waiter - Assistant Manager
10.2013 - 09.2023
Job overview
- Supported daily operations by coordinating schedules and managing team activities.
- Assisted in developing training materials for new team members, enhancing onboarding efficiency.
- Executed inventory management processes, ensuring accuracy in stock levels and reporting discrepancies.
- Collaborated with cross-functional teams to streamline workflows and improve service delivery.
Sheraton Hotel Baku
Waiter
02.2013 - 09.2013
Job overview
- The first three months I worked in the morning shift in European cuisine. Then switched to the night shift and worked as a cafe lounge and also took orders from rooms.
Chirag plaza Baku
Waiter
01.2011 - 01.2012
Job overview
- I worked as a waiter at an Italian restaurant. I worked in the morning shift, my task was to open buffet in the morning to serve the guest. Then in the afternoon the guests served on the ala carte menu.
Skills
- Upselling strategies
- Schedule oversight
- Staff management
- Employee development
Certification
- Hygiene Training
- Other
- 2017-12-04
- 2 hours
- Credit Card Handling 2017
- 2017-09-01
- 1 hour
- PCI 2017
- 2017-06-18
- Information Security Awareness
- 1.5 hours
- SPEECH MASTERS FOR DTs
- Speech Masters
- 2017-04-28
- 10 sessions
- Code of Business Conduct annual refresher 2017
- 2017-04-12
- Safety and Security annual refresher 2017
- 2017-03-15
- Designated Trainer Workshop
- 2016-12-10
- 7 hours
PERSONAL SKILLS
Mother tongue(s) Azerbaijani
Russian C2 C2 C2 C2 C2
Bilingual or Proficient (C2)
English C1 B2 C1 C1 B2
Advanced (C1)
Turkish C2 C2 C2 C2 C2
Advanced (C1)
Organisational / managerial skills
- Leadership(currently responsible for a team of 5 people)
- Good team-leading skills gained as Bar In charge manager
Timeline
Operations Manager
Fomo Club
10.2023 - Current
Waiter - Assistant Manager
Four Seasons Hotel
10.2013 - 09.2023
Waiter
Sheraton Hotel Baku
02.2013 - 09.2013
Waiter
Chirag plaza Baku
01.2011 - 01.2012