Summary
Overview
Work History
Education
Skills
Disclaimer
Certification
Timeline
Generic

Tyikia Johnson

Buckeye

Summary

  • Hello, as you can see my name is Tyikia Johnson. I’m a dedicated customer service representative an individual who is passionate and skilled in customer care, motivated to maintain customer satisfaction and contribute to a companies success. A collaborative team player with service - focused mindset ready to win and succeed in anything coming my way!
  • Willing to relocate to 10-15 miles
  • Phoenix, AZ Authorized to work in the US for any employer.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Unarmed Security Guard

Pro Em Security
02.2022 - Current

Provided unarmed security services to ensure the safety of property, staff, and visitors. Conducted routine patrols, monitored premises for suspicious activity, enforced site policies, and maintained a visible security presence. Responded to incidents professionally, utilized de-escalation techniques when necessary, and completed accurate daily logs and incident reports. Delivered strong customer service while maintaining a calm and professional demeanor at all times.

Food/Beverage Server

Qwick professionals
03.2021 - 01.2023
  • I insist with seating customers while serving food and assisting with catering duties at banquets, buffets bars and events. I also prepare fresh both alcoholic and non-alcoholic beverages.

Customer Service Representative

NYCE Concrete Construction, Inc
01.2015 - 09.2021
  • I'm a customer service representative so I sit at the front desk recording or answering any questions customers or employees have. A good customer service representative means helping customers efficiently, in a friendly manner. It's essential to be able to handle issues for customers and do your best to ensure they are satisfied. I provide good service and it is one of the most important things that can set your business apart from the others of its kind

Education

High school diploma - General Studies

Humanities And Sciences Academy Arizona
Phoenix, AZ
01.2016

Skills

  • Communication Skills (3 years)
  • Exceptional Listener (3 years)
  • Customer Service Skills (3 years)
  • Responsible (5 years
  • Basic Computer Skills (3 years)
  • Interpersonal Skills (4 years)
  • Teamwork (5 years)
  • Customer Care
  • Customer Service
  • Cash register
  • Customer service
  • Serving Experience
  • Restaurant Experience
  • Catering
  • Unarmed security guard
  • Surveillance & Observation
    Conflict resolution

Disclaimer

Authorized to work in the US for any employer

Certification

Learn2Serve

Unarmed security guard card

Arizona Title4 Basic Liqour training

Timeline

Unarmed Security Guard

Pro Em Security
02.2022 - Current

Food/Beverage Server

Qwick professionals
03.2021 - 01.2023

Customer Service Representative

NYCE Concrete Construction, Inc
01.2015 - 09.2021

High school diploma - General Studies

Humanities And Sciences Academy Arizona
Tyikia Johnson