Tyjohn Jones

• Operated warehouse equipment, includin pallet jacks, ensuring safe and efficient material handling.
• Received, sorted, and organized incoming inventory to optimize storage space and accessibility.
• Prepared customer orders for shipment by accurately picking, packing, and labeling products.
• Maintained cleanliness and organization of work areas to comply with safety standards and operational efficiency.
• Picking, packing, sorting.
• Using RF scanners.
• Cleans and sanitizes equipment as assigned.
• Operation of, preventative maintenance, cleanliness and repair of any equipment used by the department.
• Performs other duties as assigned.

sanitation protocols and achieves satisfaction in common area.

• Taking inbound and outbound calls.
• Collaborated with cross-functional teams to enhance overall customer experience.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Answering clients' inquiries and providing accurate information regarding products and services

• Taking inbound and outbound calls.
• with cross-functional teams to enhance overall customer experience.
• Provided product information and troubleshooting support to ensure customer satisfaction.
• Identified recurring issues and suggested improvements to management for process optimization.
• Maintained up-to-date knowledge of products and services to better assist customers.
• Multi-tasking through multiple computer applications.

• Resolved customer inquiries through effective communication and problem-solving skills.
• Managed high-volume call traffic while maintaining service quality standards.
• Documented customer interactions accurately in CRM system for improved tracking.
• Assisted team members in training new hires on customer service protocols.
• Taking inbound and outbound vcalls
• De-escalating customers problems or concerns while mainting a calm/friendly demeanor

• Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
• Operated cash register, processing transactions accurately and efficiently.
• Maintained cleanliness and organization of dining area, ensuring a welcoming environment for customers.
• Assisted in training new team members on operational procedures and customer engagement techniques.
• Cooking and prepping customers orders
• Keeping inventory stocked and keeping the kitchen and front house clean